Helena Candy Shinn
Bristol,PA
Summary
Highly organized receptionist knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Exceptional customer service skills
Overview
14
14
years of professional experience
Work History
Front Desk Medical Receptionist
Kidney And Hypertension Assoc
Langhorne, PA
04.2008 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Education
Associate of Applied Science - Medical Secretary
Pennco Tech
Bristol, PASkills
- Medical Charting
- Data Entry Software
- Detail-Oriented
- Certified Medical Administrative Specialist
Timeline
Front Desk Medical Receptionist
Kidney And Hypertension Assoc
04.2008 - Current
Associate of Applied Science - Medical Secretary
Pennco Tech
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