Helena Mae Cloud

• Empowered individuals to attain their desired fitness outcomes through the use of positive reinforcement strategies.
• Demonstrated exercises with proper form and technique for a variety of skill levels during classes.
• Assisted in the development of new fitness classes and programs for members at the facility.

• Greeted customers and informed them of accurate wait times in a food service setting.
• Ensured timely seating and attentive service for consumers
• Ensured cleanliness and stocked bathrooms with necessities

• Serve as the first point of contact for members, guests, and staff, ensuring everyone is greeted in a friendly and professional manner.
• Answered high-volume phone calls regarding general inquiries, hours of operation, guest policies, amenities, booked spa appointments, and scheduled meetings.
• Providing excellent service and information about the club to members, such as events, sales, and

promotions

• Accurately took customer orders and promptly delivered them to kitchen staff.
• Demonstrated extensive knowledge of menu items through informative descriptions.
• Maintained a clean and presentable dining area by consistently wiping down tables, chairs, and menus during shift.

• Stocked and replenished merchandise according to the merchandising layouts.
• Drove sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Cleaned and organized the store, including the checkout desk and displays.