Helen Calhoun
Washington D.C,DC
Summary
Dedicated professional with experience at Global Healthcare Alliance, skilled in utility locating and data collection. Proven ability to enhance patient well-being through compassionate care while ensuring safety and compliance. Strong communicator adept at collaborating with teams and clients, consistently achieving high levels of satisfaction and operational efficiency.
Overview
20
20
years of professional experience
Work History
Locator
UtiliQuest LLC
02.2024 - Current
- Achieved high levels of customer satisfaction through effective communication and consistent delivery of accurate locates.
- Enhanced workplace safety with strict adherence to company guidelines, OSHA regulations, and local laws.
- Conducted site visits to verify utility markings, addressing discrepancies promptly for uninterrupted project progress.
- Located underground utilities accurately by using advanced equipment and mapping techniques.
- Collaborated with construction crews for successful completion of projects while minimizing risk to underground assets.
- Provided support during emergency situations requiring immediate locating services to prevent further damage or disruption.
- Used Type equipment to find subsurface utility lines and noted details in Type reports.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Identified depths of water, sewer, gas, cable, oil and electric lines using Type equipment.
Home Health Aide
Global Healthcare Alliance
06.2007 - 11.2013
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Stocker
Walmart
06.2022 - 02.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
Security Officer
Code Black Security
06.2018 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Examined doors, windows and gates to verify security.
Security Officer
Allied Barton Security
03.2005 - 10.2011
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
Village Learning Center
Washington Dc06.2001
Skills
- Utility locating
- GPS navigation
- Data collection
- Aerial photography interpretation
- Mobile mapping
- Excavation safety trained
Timeline
Locator
UtiliQuest LLC
02.2024 - Current
Stocker
Walmart
06.2022 - 02.2023
Security Officer
Code Black Security
06.2018 - 12.2021
Home Health Aide
Global Healthcare Alliance
06.2007 - 11.2013
Security Officer
Allied Barton Security
03.2005 - 10.2011
Village Learning Center
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