Helene M. Holdgate
Fall River,MA
Summary
Personable and organized professional with strong multitasking skills and attention to detail. Well-versed in managing calendars and handling correspondence, proficient in office software and project management tools. Committed to enhancing productivity and streamlining administrative processes to support organizational goals.
Overview
22
22
years of professional experience
Work History
Executive Assistant
Fall River Jewish Home
03.2023 - Current
- Answer telephones, direct calls or provide information
- Greet customers, patrons, and visitors
- Scan invoices and print checks
- Collect deposits and payments, run health insurance coverage
- Assist with Mass Health applications and daily census changes
- Order materials, supplies, and equipment
- Coordinate operational activities and ensure records are uploaded to appropriate charts
- Manage resident funds and pay bills, keep track of health insurances and answer family questions
Job Developer, Vocational Specialist, Case Manager
Newport Mental Health
08.2020 - 03.2023
- Gather information about clients through meetings, interviews, and observations
- Encourage clients to discuss what is happening in their lives
- Identify barriers to employment, such as inaccessible work sites, inflexible schedules, or transportation problems
- Work with clients to develop strategies for overcoming barriers
- Develop vocational or educational plans that fit clients' aptitudes, education levels, physical abilities, and career goals
Career Specialist
Road to Responsibility
03.2009 - 08.2020
- Work with developmentally disabled individuals of varying abilities to find meaningful employment, case notes, field based position
Operations Manager
Lapels Dry Cleaners
07.2003 - 03.2009
- Handle all responsibilities in a very fast-paced deadline-oriented environment, all office functions, extensive database creation and maintenance (MS Outlook), heavy customer service, extensive detail-oriented inventory reports, bookkeeping, record keeping, payroll, ordering supplies, data entry, accounts payable/accounts receivable, processing deposits and cash accuracy, managing vendor relations as well as customer relations and advertising
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Skills
- Office Suite, Mac, Quick Books
- Administrative support
- Office management
- Strong problem solver
- Office administration
- Interpersonal communication
- Excel spreadsheets
- Advanced MS office suite
Timeline
Executive Assistant
Fall River Jewish Home
03.2023 - Current
Job Developer, Vocational Specialist, Case Manager
Newport Mental Health
08.2020 - 03.2023
Career Specialist
Road to Responsibility
03.2009 - 08.2020
Operations Manager
Lapels Dry Cleaners
07.2003 - 03.2009
Bachelor of Arts - Psychology
Southern New Hampshire University
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