Helene Minassian
Federal Way
Summary
Very personable Office Administrator and Accounts Payable Clerk with two years of experience, always striving to make meaningful connections with clientele and staff. Upbeat team player that cultivates a positive environment for both colleagues and customers. Possesses strong analytical skills to identify and remedy issues in company processes. Upbeat team player that cultivates a positive environment for both colleagues and customers.
Overview
4
4
years of professional experience
Work History
Office Administrator & Accounts Payable
Velociterra
08.2022 - Current
- Completed extensive marginal & financial analyses via Microsoft Excel to improve company profit margins.
- Responsible for paying our vendors and contractors on time, using accounting software like Bill.com.
- Sent end-of-month statements to our customers, and covered all accounts receivable responsibilities through staffing issues.
- Managed and approved employee credit card expenditures through Divvy (now Bill).
- Planned and hosted all company events, such as luncheons and customer events.
- Responsible for employee recognition and accolades.
- Arranged business related travel and accomodations for both employees and customers.
Customer Service Representative
Green Latrine Inc.
07.2020 - 03.2022
- Took inbound calls from customers wishing to rent products and hire services.
- Collected payments from customers and assisted them with any prorating and billing adjustments necessary.
- Closed numerous deals with clients.
- Constantly monitored company email inbox, responding quickly to potential customers' inquiries.
- Collaborated effectively with teammates despite working remote to ensure that our customers were highly satisfied with products and services.
Education
Bachelor of Arts: Economics & Drama Performance
University of Washington
Seattle, WA06.2022
High School Diploma
Decatur High School
Federal Way, WA06.2018
Skills
- Excellent Written Communication Skills
- Outstanding Customer Service
- Accounting (Payables & Receivables)
- Microsoft Office
- Event Coordination
- Office Supply Management
- Presentation & Public Speaking Skills
Timeline
Office Administrator & Accounts Payable
Velociterra
08.2022 - Current
Customer Service Representative
Green Latrine Inc.
07.2020 - 03.2022
Bachelor of Arts: Economics & Drama Performance
University of Washington
High School Diploma
Decatur High School
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