Helene O' Hagan Eddy
Tallahassee,FL
Summary
I have cultivated my many niche skill sets throughout my various fulfilling careers. These opportunities have culminated to fit within a large realm of professional settings, thus far, having proven to all matter by being vastly beneficial. I am efficient, organized, dependable and have a consistent growth mindset. I am able to learn quickly and I possess a team first attitude. If a skillset does not appear visible within my resume, please know that I am confident in having the abilities to learn all that is necessary when it comes to being successful at GreenSky. I am ever seeking knowledge in my evolving quest to continually raise my high standards.
Overview
11
11
years of professional experience
Work History
Spa Director
BumbleBee Skincare & Waxing
03.2024 - Current
- Increased staff productivity through effective training and performance evaluations.
- Resolved customer issues promptly to build loyalty.
- Recruited, hired and trained all new employees.
- Maintained strict compliance with health department regulations, passing all inspections seamlessly.
- Reduced operational costs by negotiating better deals with suppliers without compromising on quality or service delivery standards.
- Managed spa budget and resources, ensuring optimal efficiency and profitability.
- Promoted a culture of exceptional customer service among the spa team members.
- Coordinated staff schedules efficiently, ensuring appropriate coverage during peak hours while avoiding underutilization of personnel.
- Troubleshot issues related to customer complaints or concerns swiftly, resulting in improved overall guest experience.
- Administered payroll, accounting and purchasing.
- Received new spa supplies inventory and restocked work areas and shelves.
- Collaborated with marketing team to create promotional materials for spa offerings.
- Identified areas of improvement in operations, leading to increased efficiency in daily tasks.
- Conducted regular inventory checks, maintaining adequate stock levels while minimizing waste.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
- Generated reports to track spa performance and make recommendations for improvement.
Special Education Teacher
Deerlake Middle School
01.2021 - 03.2024
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
- Collaborated with multidisciplinary teams to provide comprehensive support for students with special needs.
- Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
- Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
- Organized field trips and community-based experiences that enriched students'' understanding of real-world applications for their skills.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Worked with students with moderate to severe autism to increase life skills.
Special Education Paraprofessional
Montford Middle School
01.2020 - 12.2020
- Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
- Collaborated with multidisciplinary teams to develop comprehensive support strategies for each student, contributing to improved academic performance.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
- Served as a liaison between general education teachers and special education professionals, fostering collaborative relationships that benefitted all students involved.
- Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.
- Responded proactively to emerging challenges by adapting instructional strategies as needed, ensuring continuous progress toward established goals for each student''s academic success and personal growth.
- Promoted a culture of inclusion within the school community by modeling respectful interactions and encouraging open communication among all stakeholders involved in the education of special needs students.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
- Observed students' performance and recorded relevant data to assess progress.
- Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
Production Coordinator
Forever 21
08.2014 - 12.2019
- Enhanced production efficiency by streamlining processes and optimizing workflows.
- Reduced material waste and improved sustainability through diligent inventory management.
- Ensured timely delivery of projects by closely monitoring schedules and milestones.
- Boosted team productivity, assigning tasks according to individual strengths and capabilities.
- Coordinated communication between departments, fostering a collaborative work environment.
- Supported continuous improvement initiatives by identifying areas for process optimization.
- Facilitated smooth transitions between production phases, ensuring minimal downtime for equipment setup.
- Liaised with suppliers and vendors, negotiating competitive pricing for materials procurement.
- Evaluated production metrics regularly, identifying areas for improvement and making data-driven decisions to optimize results.
- Oversaw quality control procedures throughout the production process to ensure consistent product outputs.
- Optimized resource allocation by actively monitoring inventory levels and adjusting purchasing plans accordingly.
- Liaised with production manager, suppliers and vendors to support production needs.
Textile Designer
BCBG Max Azria Group
01.2014 - 07.2014
- Collaborated with fashion designers to create cohesive collections, resulting in increased sales for the company.
- Developed custom fabric designs for clients, leading to repeat business and positive customer feedback.
- Increased efficiency in design processes by implementing new software and technology tools.
- Conducted trend research and analysis, allowing for timely creation of fresh and appealing textile designs.
- Streamlined communication between production and design teams, ensuring smooth operations and reduced errors in manufacturing.
- Managed multiple projects simultaneously while adhering to strict deadlines, resulting in high-quality work delivered on time.
- Optimized textile costings by negotiating with suppliers for lower material costs without compromising quality.
- Analyzed sales data to identify popular styles and patterns influencing future design decisions accordingly.
- Demonstrates familiarity with multiple types of woven fiber techniques.
- Worked independently and in team environment to design new products.
- Applied skill in color theory and composition to bring client visions to fruition.
- Created sketches and technical drawings to present design concepts to clients.
Production Specialist
7 For All Mankind
08.2013 - 01.2014
- Assisted in the development of new products by prototyping and testing samples, ensuring successful launches and positive customer feedback.
- Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
- Optimized inventory management by accurately recording raw material usage and finished goods output, minimizing stock discrepancies.
- Enhanced communication between departments through regular meetings, fostering collaboration, and increasing problem-solving capabilities across teams.
- Implemented process improvements that reduced lead times for custom orders, improving customer satisfaction levels.
- Coordinated with suppliers to ensure timely delivery of raw materials, avoiding costly delays in the production schedule.
- Organized work to meet demanding production goals.
- Participated in regular meetings with team members to discuss production updates.
Education
Diploma of Education - Education
Florida Southern College
Remote08.2022
Bachelor of Fine Arts - Textiles And FIbers/ Painting
Savannah College of Art And Design
Savannah, GA05.2011
Skills
- Verbal and Nonverbal Communication
- Data Management
- Scheduling Proficiency
- Problem-solving skills
- Verbal and written communication
- Sales management
- Financial Administration
- Staff Management
- Employee Coaching
- Performance review
Timeline
Spa Director
BumbleBee Skincare & Waxing
03.2024 - Current
Special Education Teacher
Deerlake Middle School
01.2021 - 03.2024
Special Education Paraprofessional
Montford Middle School
01.2020 - 12.2020
Production Coordinator
Forever 21
08.2014 - 12.2019
Textile Designer
BCBG Max Azria Group
01.2014 - 07.2014
Production Specialist
7 For All Mankind
08.2013 - 01.2014
Diploma of Education - Education
Florida Southern College
Bachelor of Fine Arts - Textiles And FIbers/ Painting
Savannah College of Art And Design
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