Helene Riggs
Texas City
Summary
Dynamic individual with hands-on experience in office setting and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
Work History
Data Entry Clerk
Western Insurance Agency
06.2022 - Current
- Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
Reservation Administrator
Sand N Sea
01.2019 - 05.2022
- Verified arrivals and departures have been confirmed
- Worked the contracts that were cancelled
- Responded to daily emails from potential and existing clients
- Reviewed and verified contracts and payments
Branch Manager
Texas Car Title And Payday Loan Services
02.2015 - 12.2018
- Maintained friendly and professional customer interaction
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Sales Associate
Tommy Bahama
02.2014 - 01.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Lending Assistant
First National Bank of Livingston
03.2010 - 01.2014
- Set up files using loan officer checklist and submitted on-time for processing.
- Maintained strong relationships with borrowers throughout the entire loan process, providing ongoing support from application to funding stage.
- Answered inquiries and provided superior customer service to clients.
- Supported the successful closing of loans by preparing accurate and timely loan documentation packages.
- Improved customer satisfaction with prompt service, addressing inquiries and resolving issues in a timely manner.
Education
High School Diploma -
Lamarque High School
La Marque, TX05-1986
Skills
- Accurate Data Entry
- Data verification
- Data confidentiality
- Customer service
- Organizational skills
- Microsoft Word
- Accuracy and attention to detail
- File management
- Independent worker
- Office administration
- Document preparation
- Microsoft Excel
Timeline
Data Entry Clerk
Western Insurance Agency
06.2022 - Current
Reservation Administrator
Sand N Sea
01.2019 - 05.2022
Branch Manager
Texas Car Title And Payday Loan Services
02.2015 - 12.2018
Sales Associate
Tommy Bahama
02.2014 - 01.2015
Lending Assistant
First National Bank of Livingston
03.2010 - 01.2014
High School Diploma -
Lamarque High School
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