Summary
Overview
Work History
Education
Skills
Certifications
Civil Status
Personal Information
Languages
Timeline
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Helene ST CHARLES

Helene ST CHARLES

Miramar,FL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

18
18
years of professional experience

Work History

Administrative Program Assistant

Pan American Development Foundation (PADF)
Belvil, Port-au-Prince
06.2016 - 02.2024
  • Provide administrative and logistical support for projects, initiatives, and programs within an NGO environment
  • Assist assigned managers and team members by maintaining calendars, receiving and composing communications as correspondence, and replies to inquiries
  • Handle preparations, scheduling, logistics, and other various requirements for domestic and international travel
  • Draft contracts, budgets, and donor reports with direction from manager
  • Process financial documents including contracts, expense reports, invoices, etc
  • Writes routine reports and correspondence, and assists with the development of project/program materials
  • Organize meetings and events
  • Works with and maintains data management and filing for projects/program
  • Serve as an administrator of work product with other programs/departments, i.e
  • Finance, program development, public information, etc
  • Liaise and communicates with project consultants and field office staff, providing logistical and administrative support, as directed
  • Conduct research and provides support to one or more staff members in regards to project and programmatic efforts
  • May supervise work study students and volunteers
  • Perform other related duties as required.

OPERATION ASSISTANT / PROCUREMENT

Pan American Development Foundation (PADF)
Belvil, Port-au-Prince
02.2014 - 06.2016
  • Ensure compliance with purchase procedures and administrative regulations in force for the acquisition of goods and equipment; (Request quotations and prepare purchase orders; Prepare comparative analysis of the offer, purchase and recommendation)
  • Follow orders
  • Provide a monthly report, movement of purchases and orders made and in progress
  • Identify and maintain an up-to-date database and clarify vendor information and keep abreast of all local market conditions
  • Maintain the inventory of HM equipment and projects
  • Supervise the person in charge of the maintenance agents
  • Supervised the office assistant, focusing on training aspects of p/r.
  • Generally, perform any other tasks or activities requested by his supervisor, required by the nature of his duties or intended to promote the achievement of the desired results.

RECEPTIONIST

Pan American Development Foundation
Belvil, Port-au-Prince
06.2011 - 02.2014
  • Answer and direct phone calls
  • Organize and schedule appointments
  • Plan meetings and take detailed minutes
  • Write and distribute email, correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
  • Order office supplies and research new deals and suppliers
  • Maintain contact lists
  • Take accurate minutes of meetings
  • Book travel arrangements
  • Submit and reconcile expense reports
  • Provide general support to visitors
  • Act as the point of contact for internal and external clients
  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

FRENCH TEACHER (Part-time)

United Nations Stabilization Mission HT(MINUSTAH))
Tabarre , Port-au-Prince, HAITI
03.2010 - 03.2011
  • Utilized textbooks, audio, multimedia, and conversation to instruct French.

AGENT VERIFICATION

Haiti Mobile Money Initiative (HMMI / USAID)
Pétion-Ville, Port-au-Prince
12.2010 - 02.2011
  • Visit the kiosks of (Tcho-tcho mobile and T-cash Voila) in the capital and in provincial cities
  • Make a report after each visit performs
  • Use the GPS system.

LOGISTIC AGENT

International Relief and Development, IRD
Pétion-ville, Port-au-Prince
09.2010 - 10.2010
  • Prepare distribution plans and contact beneficiaries
  • Works with the broker and the Ministry of Foreign Affairs, Finance and Customs of Port-au-Prince
  • Prepare diplomatic franchise applications and exemption letters
  • Maintain the warehouse
  • Follow up with the Logistics Consultant when the donations arrive.

ADMIN ASSISTANT TO THE DISASTER RELIEF PROJECT

Pan American Development Foundation
Belvil, Port-au-Prince
03.2010 - 07.2010
  • Answer and direct phone calls
  • Organize and schedule appointments
  • Plan meetings.
  • Write and distribute email, correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
  • Order office supplies and research new deals and suppliers
  • Maintain contact lists
  • Take accurate minutes of meetings
  • Book travel arrangements
  • Submit and reconcile expense reports
  • Provide general support to visitors
  • Act as the point of contact for internal and external clients
  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

SALES REPRESENTATIVE

Commercial Georges Sicard S.A.
Pétion-ville, Port-au-Prince
09.2005 - 01.2010
  • Perform the complete operation of a telephone service
  • Provide the requested information regarding the phone numbers
  • Ask about the reason for the calls received in order to transmit to the service concerned or to the person who can best respond to inquiries
  • Routing phone calls from inside or from the outside
  • Welcome and guide the visitors
  • Large and petty cash management
  • Annual inventory
  • Receipt of orders and forward them to the people concerned for follow-up
  • Showroom management
  • Preparation of the daily report
  • Temporarily complete the tasks of a related position or lower when required.

Education

Diploma - Billingual Secretariat

Collège Comptabilité De Gestion Et D'Inf. (CCGI)
21, Rue Duncombe, Port-au-Prince
08-2005

Skills

  • Operations Support
  • Logistics Assistance
  • Teamwork and Collaboration
  • Operations assistance
  • Activity Planning
  • Logistics Coordination
  • Advanced Excel
  • Administrative Support
  • Multitasking and Organization
  • Staff Support
  • Logistics support
  • Expense Reports
  • Database Management
  • Interpersonal Skills
  • Travel Arrangements
  • Scheduling appointments
  • Calendar Management
  • Information Management

Certifications

  • November 24 - 25, 2010, USAID / HIFIVE, Certificate, Introduction to mobile payment services and verification of mobile payment agents.
  • March, 17, 2012, Pan American Development Foundation (PADF), Certificate, Facilitating Leadership
  • January 19 - 21, 2018, YAGER GROUP, Certificate, Understanding Different Personality Types

Civil Status

Single

Personal Information

  • Gender: Female
  • Nationality: Haiti

Languages

Creole
Native/ Bilingual
French
Native/ Bilingual
Spanish
Professional
English
Professional

Timeline

Administrative Program Assistant

Pan American Development Foundation (PADF)
06.2016 - 02.2024

OPERATION ASSISTANT / PROCUREMENT

Pan American Development Foundation (PADF)
02.2014 - 06.2016

RECEPTIONIST

Pan American Development Foundation
06.2011 - 02.2014

AGENT VERIFICATION

Haiti Mobile Money Initiative (HMMI / USAID)
12.2010 - 02.2011

LOGISTIC AGENT

International Relief and Development, IRD
09.2010 - 10.2010

FRENCH TEACHER (Part-time)

United Nations Stabilization Mission HT(MINUSTAH))
03.2010 - 03.2011

ADMIN ASSISTANT TO THE DISASTER RELIEF PROJECT

Pan American Development Foundation
03.2010 - 07.2010

SALES REPRESENTATIVE

Commercial Georges Sicard S.A.
09.2005 - 01.2010

Diploma - Billingual Secretariat

Collège Comptabilité De Gestion Et D'Inf. (CCGI)

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Helene ST CHARLES