Summary
Overview
Work History
Education
Skills
Affiliations
Timeline

Helene Webster

Humble

Summary

Dynamic Executive Director with a proven track record at IEC TX Gulf Coast, Inc., enhancing organizational efficiency and driving strategic partnerships. Skilled in budgeting and community engagement, I fostered a culture of collaboration, significantly boosting employee retention and satisfaction while securing funding to expand program offerings.

Overview

28
28
years of professional experience

Work History

Executive Director

IEC TX Gulf Coast, Inc.
03.2004 - 04.2025
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Built relationships with industry partners, government officials and other organizations to secure funding and support for organization.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.

Deputy Executive Director

IEC TX Gulf Coast, Inc.
01.2013 - 10.2020
  • Enhanced organizational efficiency by streamlining processes and implementing innovative strategies.
  • Led a team of professionals to achieve departmental goals and improve overall performance.
  • Increased employee satisfaction with the implementation of new training programs and mentorship opportunities.
  • Negotiated contracts with vendors to secure optimal terms and pricing for goods and services.
  • Influenced policy changes that positively impacted the organization''s long-term sustainability and growth potential.
  • Boosted employee retention rates by cultivating a supportive workplace culture focused on professional development opportunities.
  • Implemented data-driven decision-making techniques, improving the organization''s ability to adapt to changing circumstances.
  • Played a key role in expanding the organization''s reach through strategic planning and market research initiatives.
  • Spearheaded fundraising efforts that significantly increased available resources for organizational operations.
  • Optimized workflow efficiency by reorganizing departmental structures according to individual strengths and expertise levels.
  • Demonstrated excellent crisis management skills during challenging situations, resolving issues promptly while maintaining professionalism at all times.
  • Developed strong relationships with external partners, fostering collaboration for mutual growth and success.
  • Established a robust communication system among departments, promoting transparency and increased productivity.
  • Managed budgets effectively, resulting in optimized resource allocation and cost savings.
  • Identified areas for improvement within the organization and developed actionable plans for positive change.
  • Oversaw the successful execution of major projects, ensuring timely completion within budget constraints.
  • Facilitated collaboration across teams by implementing cross-functional project groups aimed at addressing complex challenges.
  • Consistently exceeded performance expectations as Deputy Executive Director by diligently executing assigned duties and taking on additional responsibilities as needed.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.

Adjunct Faculty Member

Lonestar College
09.1997 - 05.2014
  • Utilized various teaching methodologies to accommodate different learning styles within the classroom setting.
  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
  • Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
  • Organized, prepared, and revised Kinesiology course material and applied technological options for college credit classes

Group Fitness Instructor

Lake Houston Family YMCA
06.1998 - 01.2014
  • Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
  • Led weekly classes for group exercise with consistent participation and positive feedback.
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
  • Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.

Director of Member Services

IEC TX Gulf Coast, Inc.
01.2008 - 12.2013
  • Established strong relationships with key stakeholders, fostering a collaborative environment for continuous growth and improvement.
  • Streamlined communication processes for improved member engagement and increased retention rates.
  • Negotiated favorable contract terms with external vendors, ensuring cost-effective solutions without compromising service quality.
  • Evaluated member feedback to identify areas for improvement and implemented necessary changes accordingly.
  • Initiated partnerships with other organizations that complemented existing offerings, expanding service options available to members dramatically.
  • Developed comprehensive member services programs, resulting in higher levels of satisfaction and loyalty.

Membership Director

IEC TX Gulf Coast, Inc.
03.2004 - 12.2008
  • Boosted member satisfaction through regular communication, feedback collection, and prompt issue resolution.
  • Evaluated program offerings regularly for relevance and value addition to members'' needs and interests.
  • Managed annual budget allocation relating specifically towards membership services/programming activities in consultation with other department heads and stakeholders.
  • Negotiated advantageous agreements with vendors/partners that enhanced benefits offerings available exclusively to club members.
  • Developed strong relationships with partner organizations, enhancing the value proposition for members.
  • Managed accounts to retain existing relationships and grow share of business.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Youth Fitness Program Director

Kids in Action
09.1998 - 08.2003

Organized and ran all kids fitness programs from 6 months to 12 years old


Incorporated new materials and ideas for developing physical, mental and psychological growth in children.


Promoted the program to the community and patrons for further attendance and promotion of the program.


Worked with community leader to promote physical fitness and health for children.

Education

Bachelor of Arts - Communication And Organizational Management

University of Central Florida, Winter Park, FL
07-1984

Associate of Arts - General Studies

Brevard Community College, Winter Park, FL
06-1983

Skills

  • Non-Profit Association Management Knowledge
  • Community engagement
  • Program management
  • Strategic planning
  • Project management
  • Budgeting
  • Financial Reporting
  • Marketing
  • Sales Management
  • Team Building
  • Sales

Affiliations

  • Construction Industry Council

Timeline

Deputy Executive Director - IEC TX Gulf Coast, Inc.
01.2013 - 10.2020
Director of Member Services - IEC TX Gulf Coast, Inc.
01.2008 - 12.2013
Executive Director - IEC TX Gulf Coast, Inc.
03.2004 - 04.2025
Membership Director - IEC TX Gulf Coast, Inc.
03.2004 - 12.2008
Youth Fitness Program Director - Kids in Action
09.1998 - 08.2003
Group Fitness Instructor - Lake Houston Family YMCA
06.1998 - 01.2014
Adjunct Faculty Member - Lonestar College
09.1997 - 05.2014
University of Central Florida - Bachelor of Arts, Communication And Organizational Management
Brevard Community College - Associate of Arts, General Studies
Helene Webster