Helen Onjale Graham
Bourbonnais,IL
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
11.2023 - Current
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Security Officer
Palamerican Security
08.2023 - 12.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Dsi Security
03.2023 - 08.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Warehouse Lead
Ryder
06.2022 - 04.2023
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Streamlined order processing for faster turnaround times and increased customer satisfaction.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Enhanced employee productivity with comprehensive training programs and performance evaluations.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Cashier
Gas N Wash
10.2021 - 07.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Security Officer
Allied Universal Security Services
07.2020 - 01.2021
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
HVAC Installer /Service Technician
Plumbline Services
10.2018 - 03.2020
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
- Optimized customer satisfaction by promptly responding to service calls and accurately diagnosing issues with equipment.
- Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
Transportation Security Officer
Securitas Security Services USA
08.2016 - 10.2018
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
Aviation Support Equipment Technician
US Navy
10.2011 - 04.2015
- Enhanced equipment reliability by conducting comprehensive inspections and routine maintenance.
- Improved team productivity with thorough training on equipment operation and safety protocols.
- Supported aircraft launch and recovery operations, contributing to successful mission completion.
- Collaborated with other technicians to troubleshoot complex issues and implement long-lasting solutions.
Education
Associate of Applied Science - Electrical, Electronics Engineering Technologies
Kankakee Community College
Kankakee, IL04.2025
No Degree - Ground Support Tech.
US Navy A School
Pensacola, FL06.2012
High School Diploma -
Kankakee High School
Kankakee, IL05.2010
Skills
- Preventive Maintenance Procedures
- Technical Documentation Understanding
- Technical Troubleshooting
- Electrical Safety
- System Maintenance
- OSHA Compliance
- Customer Service
- ID Verification
- Emergency Response
- Access Control
- Warehouse Functions
- Shipping and Receiving
Certification
Forklift Certification
Cherry Picker Certification
EPA Universal Certification
OSHA 30
CPR
Timeline
Warehouse Associate
Amazon
11.2023 - Current
Security Officer
Palamerican Security
08.2023 - 12.2023
Security Officer
Dsi Security
03.2023 - 08.2023
Warehouse Lead
Ryder
06.2022 - 04.2023
Cashier
Gas N Wash
10.2021 - 07.2022
Security Officer
Allied Universal Security Services
07.2020 - 01.2021
HVAC Installer /Service Technician
Plumbline Services
10.2018 - 03.2020
Transportation Security Officer
Securitas Security Services USA
08.2016 - 10.2018
Aviation Support Equipment Technician
US Navy
10.2011 - 04.2015
Associate of Applied Science - Electrical, Electronics Engineering Technologies
Kankakee Community College
No Degree - Ground Support Tech.
US Navy A School
High School Diploma -
Kankakee High School
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