HELEN S. AKRAM
Austell,GA
Summary
Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure administrative position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Enrollment Services Assistant
GEORGIA STATE UNIVERSITY
04.2021 - 05.2023
- Verifies and manually enters data of incoming applications for undergraduates and verifying applications that are submitted electronically.
- Reviewing data downloaded into Slate and Banner for accuracy and completeness.
- Mailing out decision letters and generating acceptance letters in E-Acceptance system.
- Make initial tuition classification determinations and verifies citizenship on accepted students.
- Assist with review of residency petitions.
- Enter and review high school and college course transcript information to include SAT/ACT, TOEFL or GSTEP scores to determine admissibility of freshmen applicants, calculating cumulative GPAs per college transcripts to determine admissibility of transfer applicants, and data entering all transfer credits for those transfer applicants that are determined to be admissible.
- Providing customer service and resolving issues related to assigned area of processing.
- Effectively advise prospective applicants regarding admissions process.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with strong sense of personal responsibility
- Strengthened communication skills through regular interactions with others.
Cashier/Customer Service Associate
WALGREENS
12.2016 - 04.2019
- Welcomed and assisted customers with merchandise purchases ∙ Processed customer payments in forms of cash, credit/debit cards and checks ∙ Distributed merchandise to be restocked in various departments ∙ Maintained accuracy of cash register.
Administrative Secretary/Office
GEORGIA STATE UNIVERSITY
11.2008 - 01.2016
- Dean of Students ∙ Managed receptionist area; greeted visitors, answered and directed calls to department staff ∙ Scheduled appointments for students to meet with staff ∙ Processed emergency withdrawal applications ∙ Input biographical and demographic data from applications ∙ Verified confidential documentation from hospitals, clinics and other facilities ∙ Copied application materials for committee review ∙ Prepared decision letters ∙ Managed filing system ∙ Utilized Banner database to access student records ∙ Sorted and distributed mail ∙ Filed, copied and faxed documents ∙ Utilized Microsoft Outlook calendar to schedule appointments for department staff.
Admissions Coordinator
GEORGIA STATE UNIVERSITY
04.2000 - 10.2007
- Downloaded and processed graduate admissions applications ∙ Input biographical and demographic data from applications ∙ Tracked GMAT, GRE, TOEFL scores and transcripts for completion of applications ∙ Communicated with applicants on status of their application ∙ Submitted applications to academic advisor for admissions decision ∙ Prepared decision letters ∙ Managed filing system ∙ Utilized Banner database to access student records ∙ Attended Open House events to meet and greet prospective students.
Leasing Consultant/Applications
ATLANTA HOUSING AUTHORITY
12.1996 - 04.2000
- Interviewed applicants to verify or update documents needed for leasing purposes ∙ Processed leasing applications ∙ Input biographical and demographic data from applications ∙ Prepared decision letters ∙ Maintained time and attendance report for department staff ∙ Customer Service: Greeted public to intake applications and answered questions regarding leasing requirements.
Education
Boston Central Adult High School
Boston1985
Skills
- Experience with computer applications such as Microsoft Word, Microsoft Outlook, Banner Web,
- Embark Online Applications and Admissions Software, and FileMaker Pro Database
- Ability to interact and communicate effectively with diverse populations
- Ability to work with culturally diverse student body
- Excellent management and organizational skills
- Verbal and Written Communication
- Customer Service
- Professional Relationships
Timeline
Enrollment Services Assistant
GEORGIA STATE UNIVERSITY
04.2021 - 05.2023
Cashier/Customer Service Associate
WALGREENS
12.2016 - 04.2019
Administrative Secretary/Office
GEORGIA STATE UNIVERSITY
11.2008 - 01.2016
Admissions Coordinator
GEORGIA STATE UNIVERSITY
04.2000 - 10.2007
Leasing Consultant/Applications
ATLANTA HOUSING AUTHORITY
12.1996 - 04.2000
Boston Central Adult High School
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