Helg Alves
Summary
Results-oriented Human Resources professional with 9+ years of experience in administrative and HR roles, primarily in the Shopping Center industry. Demonstrated expertise in Recruitment & Selection, Training & Development, and Performance Management. Strong background in process alignment, strategic operations, and quality management, including leading the successful ISO 9001:2008 certification process for the first Shopping Center in Pernambuco, Brazil. Holds a Master's degree in People Management and Leadership, and a Bachelor's degree in Business Administration.
Overview
9
9
years of professional experience
Work History
Human Resources and Quality Supervisor
Condomínio do Shopping Center Guararapes
Jaboatão dos Guararapes , Brazil
2015.05 - 2018.03
- Managed Recruitment & Selection, Training & Development, and overall personnel administration
- Realigned sectoral activities, created and restructured processes and programs, and provided strategic support to management
- Led the Quality Management System, ensuring compliance with ISO 9001:2008 standards and facilitating successful audits by Bureau Veritas
- Spearheaded internal and external communications and endomarketing efforts, enhancing employee engagement and satisfaction.
Human Resources Analyst
Condomínio do Shopping Center Guararapes
Jaboatão dos Guararapes , Brazil
2014.05 - 2015.04
- Supported the development and implementation of HR strategies aligned with the business's strategic objectives
- Conducted performance evaluations, managed employee relations, and supported training initiatives.
Human Resources Assistant
2012.05 - 2014.04
- Provided administrative support for recruitment processes, employee onboarding, and HR record maintenance
- Assisted in the coordination of training sessions and employee development programs.
Financial Assistant
Condomínio do Shopping Center Guararapes
Jaboatão dos Guararapes , Brazil
2011.01 - 2012.04
- Monitored operational performance of stores, generated financial reports, and conducted internal audits
- Managed accounts payable, treasury, and accounting functions, ensuring accurate and timely processing of payments, invoices, contracts, and bank reconciliations.
Finance Intern
2009.06 - 2010.12
- Assisted in financial operations, including audit preparations, report generation, and documentation control.
Education
MBA in People Management and Leadership -
IBGM/IBS - UNIBRA
Recife, Brazil01.2013
Bachelor of Business Administration -
Faculdade Mauricio de Nassau - UNINASSAU
Recife, Brazil01.2010
Skills
- HR Management
- Recruitment & Selection
- Training & Development
- Employee Relations
- Performance Management
- Quality Management
- ISO 9001:2008 Implementation
- Audit Coordination
- Process Standardization
- Administration
- Financial Reporting
- Accounts Payable
- Documentation Control
- Fluent in Portuguese
- Intermediate in English
- Basic Spanish
Professionalinterests
Human Resources Management, Quality Assurance, and Process Improvement.
Certificationstraining
- Internal Quality Auditor - ISO 9001:2008, Bureau Veritas
- ISO 9001:2008 Overview, M. Xavier & Associados
- Spanish Language Certification, Secretaria de Educação de Pernambuco, 2002
Timeline
Human Resources and Quality Supervisor
Condomínio do Shopping Center Guararapes
2015.05 - 2018.03
Human Resources Analyst
Condomínio do Shopping Center Guararapes
2014.05 - 2015.04
Human Resources Assistant
2012.05 - 2014.04
Financial Assistant
Condomínio do Shopping Center Guararapes
2011.01 - 2012.04
Finance Intern
2009.06 - 2010.12
MBA in People Management and Leadership -
IBGM/IBS - UNIBRA
Bachelor of Business Administration -
Faculdade Mauricio de Nassau - UNINASSAU
Similar Profiles
Damacio Alfredo De AraújoDamacio Alfredo De Araújo
Administrative and Financial Assistant at Condomínio Parque das AcáciasAdministrative and Financial Assistant at Condomínio Parque das Acácias
Mohideen Abdul GafoorMohideen Abdul Gafoor
Sales Officer at Green Shopping Center.Sales Officer at Green Shopping Center.
Maryam YousefshahiMaryam Yousefshahi
Retail Assistant at Palladium Shopping CenterRetail Assistant at Palladium Shopping Center