Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helga Luna

Grand Prairie,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Receptionist

Parkway Animal Hospital
02.2015 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Confirmed appointments, communicated with clients, and updated client records
  • Handled cash transactions and maintained sales and payments records accurately

Education

GED -

Presbyterian Church
Downtown Dallas

Skills

    Customer Service

    Dependability

    Multitasking and prioritizing

    Ability to work under pressure

    Attention to detail

    Familiarity with Microsoft Office

    Social Skills

    Organization

Timeline

Receptionist

Parkway Animal Hospital
02.2015 - 06.2023

GED -

Presbyterian Church

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Helga Luna