HELI VALERO
Miami,FL
Summary
Versatile professional excelling as an Event Producer and Director of Operations, steering successful teams and optimizing operations. Proven track record in strategic planning, negotiations, and delivering exceptional events. A dynamic leader experienced in driving revenue and ensuring operational excellence.
Overview
28
28
years of professional experience
Work History
Director of Operations
MP PARKING
11.2018 - Current
- As an accomplished Director of Operations, I am excited to lead the operational management team of 500 employees at MP Parking. In my role, I've successfully overseen a substantial workforce and managed operations across numerous accounts. My focus is on driving revenue, optimizing expenses, and ensuring unparalleled customer experiences.
- Throughout my career, I've pioneered innovative business practices, refined valet procedures, and implemented effective management techniques. Consistently surpassing company, client, and customer expectations, I've honed my expertise in valet operations within diverse sectors, including car dealerships, restaurants, and hospitals. My approach prioritizes safety, risk management, and a commitment to exceptional customer satisfaction.
Vice President
VENEZUELAN SURFING FEDERATION
01.2009 - 01.2016
- Held the position of Vice President in the Venezuelan Surfing Federation from 2009 to 2016
- Responsible for overseeing all surfing competitions in Venezuela, building teams, awarding scholarships, and organizing various surfing events.
Event Producer
Venezuelan Surfing Federation
- Planned and executed 2012 and 2013 ISA World Bodyboard Championships, including budgeting, financial planning for sponsors, staff recruitment, and negotiations with sponsors, ISA, clients, and hotels.
- Produced several Latin American Alas Champions, one of which featured a groundbreaking $100,000 prize, making it the only event in Latin America with such significant prize money.
- Successfully negotiated with ISA (International Surfing Association), bringing the only two World Bodyboard Champions to Venezuela.
- Proven expertise in contract analysis and strategic negotiations, ensuring successful collaborations with various companies. Demonstrated ability to deliver exceptional results and secure unique opportunities in event production.
Team Manager
VENEZUELAN SURFING FEDERATION
- As a Team Manager, I consistently operated within or below budget for all team trips, ensuring substantial savings for the Venezuelan Surfing Federation
- Since 2011, I have meticulously planned over thirty team trips worldwide, handling logistics such as hotel bookings, car rentals, and airline ticket purchases
- My negotiation skills led to the establishment of a corporate account with Lufthansa and LAN Airlines.
- In my capacity as a Lawyer, I successfully negotiated sports and event contracts, significantly impacting the Federation's overall performance. Prior to my involvement, Venezuela had not secured any titles, neither as a team nor individually. As a Team, we achieved a remarkable ranking within the top 10 of the International Surfing Association, reaching 11th place in the junior division.
Event Producer
ACTION SHOW C.A / SIOX, C.A
01.1996 - 01.2009
- Event Companies founded by me, specializing in sports, music, educational, and legal events in Venezuela.
- Planned and executed all events, managing budgets, investing capital, and enhancing financial growth. Key responsibilities included crafting comprehensive financial plans for sponsors, recruiting event staff, and negotiating with sponsors, clients, hotels, and conference centers. Successfully contributed to the overall success and growth of the companies.
SVC Customer Relations/Coordinator
GROUP 1 AUTOMOTIVE
07.2018 - 11.2018
- Served as SVC Customer Relations/Coordinator at the largest Audi dealer facility in the US
- Managed the loaner department, handled customer service, executed contract agreements, and verified insurance policies.
Civil Legal Assistant
DIRECCION EJECUTIVA DE LA MAGISTRATURA
01.2003 - 01.2006
- Facilitated Legal Claim Admission, diligently updated records, and effectively resolved court-related issues
- Worked collaboratively with the Judge to ensure smooth legal proceedings.
Sales Representative
CERAMICHOGAR. C.A
01.2002 - 01.2003
- Sole salesman for the company in Margarita Island
- Within almost a year, significantly boosted company sales
- Executed proactive strategies, including visiting new construction projects to promote our catalog, addressing client issues, providing decoration proposals to architects, analyzing potential customers for credit approval, and managing successful financial transactions.
Sales Representative
BLUE BELL COMPANY INC
01.2001 - 01.2002
- Developed and implemented sales strategies for cellular products
- Managed inventory, sales operations, and installation of cellular devices.
Education
SCHOOL OF LAW -
UNIMAR
Venezuela01.2007
BACHELORS DEGREE ADVERTISING AND MARKETING -
IUTIRLA
Venezuela01.1995
Skills
- Leadership and Management
- Strategic Planning and Execution
- Negotiation Expertise
- Financial Management
- Customer Service Excellence
- Sales and Marketing
- Inventory Management
- Entrepreneurship
- Problem Solving and Logical Thinking
- Multilingual Communication
- Team Collaboration and Multi-Tasking
Futbol, Surfing, Karate,
I played soccer in Caracas, Venezuela for the Don Bosco Academy, infantil C, number 9, pure Lefty, then I move to Isla de Margarita, Venezuela and I learned to surf and karate, I'm Black Belt of the Shito Kai Karate Federation.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Director of Operations
MP PARKING
11.2018 - Current
SVC Customer Relations/Coordinator
GROUP 1 AUTOMOTIVE
07.2018 - 11.2018
Vice President
VENEZUELAN SURFING FEDERATION
01.2009 - 01.2016
Civil Legal Assistant
DIRECCION EJECUTIVA DE LA MAGISTRATURA
01.2003 - 01.2006
Sales Representative
CERAMICHOGAR. C.A
01.2002 - 01.2003
Sales Representative
BLUE BELL COMPANY INC
01.2001 - 01.2002
Event Producer
ACTION SHOW C.A / SIOX, C.A
01.1996 - 01.2009
Event Producer
Venezuelan Surfing Federation
Team Manager
VENEZUELAN SURFING FEDERATION
SCHOOL OF LAW -
UNIMAR
BACHELORS DEGREE ADVERTISING AND MARKETING -
IUTIRLA
Similar Profiles
Ana Diaz AcunaAna Diaz Acuna
Sales Porter at MP ParkingSales Porter at MP Parking
STEPHANNIE SARAVIASTEPHANNIE SARAVIA
Valet Driver at MP ParkingValet Driver at MP Parking
Carlos O. PerezCarlos O. Perez
Valet Parking Attendant at MP ParkingValet Parking Attendant at MP Parking