Helia Monteiro Afonso
Malden,MA
Summary
Skilled in GPS mapping and demonstrating exceptional professionalism, I excelled at Fulflld as a Food Delivery Driver, ensuring timely and safe food deliveries. Leveraging my excellent sense of direction and payment handling abilities, I enhanced customer satisfaction and efficiency. My background also includes providing outstanding customer service as a Banker Teller at Banco do Brasil SA. Dedicated professional with experience driving to customer locations to transport food. Focused on completing deliveries quickly to meet busy daily demand. Offering strong work ethic, attention to detail and reliable transportation.
Overview
16
16
years of professional experience
Work History
Food Delivery Driver
Fulflld
Boston, Massachusetts
02.2024 - Current
- Delivered food orders to customers in a timely manner.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Reported any incidents involving damage or theft of property immediately to management team..
- Carried food in insulated bags to maintain hot or cold temperature.
- Maintained vehicle according to company and state safety requirements.
Delivery Driver
Uber Eats
Boston, MA
02.2023 - Current
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Utilized GPS and maps for efficient route planning.
- Navigated routes with relevant map programs and GPS systems.
- Transported and safely delivered items to prevent damage or loss.
Banker Teller
Banco do Brasil SA
Anapolis, Goias
01.2009 - 10.2021
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Developed financial plans for customers based on their individual needs.
Education
Law
Faculdade Do Instituto Brasil - Fibra
Brasil07-2015
Skills
- Smartphone operation
- Payment handling
- Excellent sense of direction
- GPS mapping
- Proper food temperatures
- Safety awareness
- Urban delivery management
- Professionalism
Timeline
Food Delivery Driver
Fulflld
02.2024 - Current
Delivery Driver
Uber Eats
02.2023 - Current
Banker Teller
Banco do Brasil SA
01.2009 - 10.2021
Law
Faculdade Do Instituto Brasil - Fibra
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