Helidany Castro Cruz
Oklahoma City,OK
Summary
Compassionate and detail-oriented new graduate nurse with hands-on experience as a nurse tech, providing direct patient care in fast-paced clinical settings. Skilled in vital signs monitoring, patient safety, documentation, and collaboration with multidisciplinary healthcare teams. Brings strong communication, organization, and customer service skills developed through prior experience as a Front Desk Agent, ensuring professional patient interactions, efficient workflow, and confidentiality. Highly motivated, adaptable, and committed to delivering safe, patient-centered care.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Medsurge/ Neuro-Nurse Tech
Integris Health Inc
Oklahoma City, OK
2024.06 - Current
- Maintained a safe environment by adhering to infection control protocols and safety standards.
- Conducted regular rounds throughout unit to check on patients' comfort level.
- Assisted nurses with patient care activities such as bathing, dressing and feeding.
- Completed day-to-day duties accurately and efficiently.
- Monitored vital signs and reported changes to the healthcare team.
- Observed patients' physical condition and reported changes to nursing staff.
- Collected specimens for laboratory testing.
- Maintained cleanliness and organization of patient care areas.
- Collaborated with multidisciplinary teams to ensure quality care delivery.
- Responded quickly to emergency situations in accordance with established protocols.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Performed Foley catheter insertions to ensure patient comfort and safety.
- Conducted laboratory draws for diagnostic testing and analysis.
- Provided wound care management to promote healing and prevent infection.
Front Desk Agent
Courtyard by Marriott
Oklahoma City, OK
2023.09 - 2024.05
- Greeted guests warmly and ensured a positive first impression.
- Managed check-ins and check-outs efficiently and accurately.
- Resolved customer complaints promptly and courteously.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Addressed guest issues effectively, providing solutions to enhance overall satisfaction.
- Answered phones, responded to inquiries, and took messages.
- Engaged with team members to enhance guest experiences and streamline front desk processes.
- Processed payments and maintained accurate financial records.
- Coordinated with housekeeping to ensure room readiness.
- Provided local information and recommendations to enhance guest experience.
- Assisted with check-in and check-out procedures for guests.
- Inputted guest information into computer system accurately and securely.
- Generated daily reports detailing occupancy levels, revenue amounts.
Education
Associate of Science - Nursing
EDP University
Puerto Rico2025-08
Skills
- Patient care
- Vital sign monitoring
- Infection control
- Team collaboration
- Customer service
- Safety protocols
- Wrap and bandage changing
- Clinical judgment
- Multitasking Abilities
- Multidisciplinary teamwork
- Fluid administration
- Maternal-newborn care
- IV management
- Interpersonal skills
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
Active Nurse License
Timeline
Medsurge/ Neuro-Nurse Tech
Integris Health Inc
2024.06 - Current
Front Desk Agent
Courtyard by Marriott
2023.09 - 2024.05
Associate of Science - Nursing
EDP University