Helina Bamfo
Bronx, NY,NY
Summary
Dynamic supply chain associate with proven expertise at NewYork-Presbyterian Weill Cornell Medical Center. Skilled in supplier relationship management and inventory optimization, I enhanced supply availability and improved performance metrics. Known for effective communication and problem-solving abilities, I thrive in fast-paced environments, ensuring operational excellence and reliability in all tasks.
Overview
19
19
years of professional experience
Work History
Supply chain associate/ Patient Care Support
NewYork-Presbyterian Weill Cornell Hospital
08.2019 - Current
- NYPCoordinated inventory management processes to ensure timely supply availability.
- Assisted in monitoring supply chain performance metrics for continuous improvement.
- Collaborated with vendors to streamline procurement and delivery operations.
- Developed and maintained accurate records of inventory levels and usage trends.
Home Health Aide
Vision Home Care
12.2016 - 07.2018
- Provided personalized care to enhance patient comfort and well-being.
- Assisted patients with daily living activities, ensuring safety and dignity.
- Monitored vital signs and reported changes in patient conditions promptly.
- Collaborated with healthcare team to develop tailored care plans for patients.
- Educated families on caregiving techniques to support patient health at home.
- Maintained accurate records of patient progress and care provided consistently.
- Mentored new aides on best practices in patient care and safety protocols.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
CNA
Utopia Home Care Inc.
06.2014 - 02.2016
Customer Service Cashier
Walmart
07.2006 - 08.2011
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Assisted customers with inquiries, resolving issues to enhance satisfaction.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Trained new team members on operational procedures and customer service standards.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Developed strategies for improving customer engagement during peak shopping hours.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Supplier relationship management
- Warehouse operations
- Supply chain optimization
- Forecasting accuracy
- Problem-solving
- Customer service
- Effective communication
- Decision-making
- Adaptability and flexibility
- Safety procedures
- Task prioritization
- Analytical thinking
Timeline
Supply chain associate/ Patient Care Support
NewYork-Presbyterian Weill Cornell Hospital
08.2019 - Current
Home Health Aide
Vision Home Care
12.2016 - 07.2018
CNA
Utopia Home Care Inc.
06.2014 - 02.2016
Customer Service Cashier
Walmart
07.2006 - 08.2011
High School Diploma -
Penn Foster Career School