Hellaryce Reed

Schedules weekly staff assignments and approves intake staff for vacations and overtime

• Reviews performance appraisals according to policy guidelines
• Oversees all Pre-booking and Booking activities and personnel
• Observes and assesses inmate behavior in Intake Service Center
• Completes NOVA time timecards online and approves vacations
• Directs staff action during emergency situations and drills
• Interacts with attorneys, police officers, judges, other court personnel, and general public to resolve conflicts
• Reviews all facility reports and ensures accuracy
• Tours Intake area at least three (3) times per shift, checking for security and sanitation problems and cleanliness
• Arranges training for new staff
• Acts as Chairperson for Disciplinary Hearings
• Communicates with the Major of Support Services concerning the operations of Intake Unit.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Conducted routine and emergency head counts.
• Observed behavior of residents individually and in groups.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
• Received and accounted for personal possessions and determined inmate work assignments.
• Interviewed inmates to obtain information and assess needs.
• Assisted in development of procedures and policies to maintain peace and order in facility.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Identified needed updates to correctional plans and assigned inmates to appropriate housing.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Prepared reports to document incidents and violations.
• Responded to inquiries from inmates and other members of public.
• Responded to emergency situations and de-escalated hostile confrontations.
• Interviewed inmates to obtain information and evidence.
• Investigated and responded to incidents of inmate misconduct.

• Provides proactive inmate management
• Circulates through Housing Unit on consistent basis
• Performs cell searches
• Receives inmates returning from court
• Provides orientation for new inmates, while monitoring 72 inmates
• Oversees distribution of inmate commissary and medication
• Manages inmate housing unit workers
• Supervises major housing unit cleanups
• Administers CPR and First Aid
• Supervises fire drills
• Maintains accurate count of inmates
• Completes forms/reports
• Monitors inmate releases from housing unit.

• Logs pertinent information in the Daily Shift Report
• Ensures staff members are searched on search days
• Conducts fire drills
• Handles Public Works emergency work repair requests
• Keeps an accurate and up-to-date Mandatory Overtime List
• Conducts tours of the infirmary, clinic, and entire facility
• Checks restraint chairs for problems, checks inmates in restraint chairs regularly
• Preserves evidence needed for investigations
• Organizes line-ups
• Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
• Documented prisoner identification, charges and inmate disturbance incidents.
• Strengthened emergency response protocols by conducting emergency scenarios and quarterly practice drills and assessing results.
• Routinely counted inmates and in response to potential security breaches.
• Executed on-time and under-budget project management on customer service issues for senior leadership.
• Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
• Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
• Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
• Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
• Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
• Authored incident reports for management on violations and discrepancies. Attends supervisory meetings
• Escorts inmates needing emergency transport to the hospital
• Issues weapons to officers for inmates on 'Secure Move' or 'Hot Sheet' status
• Determines when the Special Response Team (SRT) is needed
• Keeps a log of radio assignments
• Responds to emergency calls and coordinates emergency procedures
• Gains access to warehouse when warehouse personnel is not available
• Tours the non-secure visiting area
• Coordinates breaks for Master Control, Movement, and Infirmary
• Schedules and coordinates shakedowns for the entire facility
• Completes NOVA time timecards and schedules vacations
• Ensures monthly radio and Personal Duress Alarm inventories are completed.
• Oversaw and maintained custody of 1200 inmates in maximum security.

• Supervises Officers assigned to kitchen, maintenance, laundry, and key control
• Liaison between Department of Justice Service and commissary distribution
• Reviews procedures of distributing commissary throughout facility
• Works with food service staff overseeing security concerns and reviewing food service invoices
• Ensures all documents are available to justify billing of inmate and staff meals
• Receives county issued items from past employees and ensures organization of staff uniformed closet
• Cleans, organizes, and stores items for security purposes
• Completes payroll in Nova time application
• Schedules vacations and ensures properly staffed assigned areas.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Assisted in recruiting, hiring and training of new staff members.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

• Assist on duty Watch Commander, or Shift Captain with roster oversight, and feedback related to management of staffing needs throughout shifts
• Coordinate in-house moves, and supervising up to 200 inmates on housing floor
• Conduct inventories and complete reports, as necessary
• Conduct and document at least three (3) tours of all assigned areas of responsibility on each shift, including each inmate housing unit
• Ensure Housing Unit Officers receive court/clinic list in timely manner
• Prepare weekly schedules
• Conducts shift specific training (Tuesdays and Thursdays)
• Ensure laundry carts are picked up and returned from/to laundry for linen/clothing exchange (Tuesday and Saturdays)
• Check Unit Control area and Multi-Purpose rooms for contraband and cleanliness
• Supervise, mentor and counsel staff
• Interpret policy, procedures and regulations for staff
• Review three month, probationary and annual evaluations for officers
• Prepare three month, probationary and annual evaluations for Sergeants
• Recommend/impose disciplinary sanctions for staff
• Maintain/approve logs, records and reports, as necessary
• Ensure staff conducts necessary tours of units (Tour History Reports)
• Assist in continuous monitoring of inmates in restraint chair and speaking with inmates
• Respond to disturbances and emergency situations, directing staff as necessary
• Review all reports submitted by staff
• Attend supervisory meetings to give concerns and recommendations for solutions

• Teaches clients coping and life skills
• Conveys clients to and from medical appointments, therapy, and school
• Part of Safe Crisis Management Training Team
• Assigned to female safe intensive care unit
• Ensures clients exhibit safe behavior
• Administers medication
• Escorts clients to therapy and school
• Provides training on life skills.
• Completed clear and concise documentation of youth behavior and actions.
• Evaluated needs of youth and outlined measures to address.
• Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
• Developed and implemented strategies to reduce and prevent family conflict.