HELLEN GIRALDO
Toms River,USA
Summary
Proven leader in customer service and cash management, I significantly increased sales revenue at Rebeca by fostering strong client relationships and executing effective strategies. Skilled in cash handling and employee training, I excel in resolving customer complaints, ensuring satisfaction. My experience at Toys4u showcases my ability to manage financial transactions with accuracy and efficiency. I also have experience working with a group of people doing delivery or Uber. Professional driver offering 6 months of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance.
Overview
4
4
years of professional experience
Work History
Part Time Company Rider (delivery and Uber)
Self Employed Services
Lakewood, NJ
01.2025 - Current
- Reported any mechanical issues or damage to supervisor immediately.
- Ensured compliance with all applicable safety regulations while driving and loading and unloading cargo.
- Maintained accurate records of deliveries, including signatures from recipients as proof of delivery.
- Provided excellent customer service through courteous interaction with clients upon arrival of deliveries at their homes or businesses.
- Resolved customer inquiries in a professional manner while adhering to company standards.
- Adhered to company policies on safe driving practices and vehicle maintenance.
- Maintained records of deliveries, including customer names, addresses, and contact information.
CASHIER MANAGER
Toys4u
Lakewood, NJ
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
CASHIER MANAGER
Pastel
Lakewood, NJ
08.2021 - 07.2022
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
SALES REPRESENTATIVE MANAGER
Rebeca
Lakewood, NJ
01.2021 - 05.2021
- Exceeded quarterly targets consistently by identifying new business opportunities and executing targeted marketing campaigns.
- Increased sales revenue by implementing effective sales strategies and fostering strong client relationships.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
High School Degree -
High School North
Toms River, NJ08-2027
Associate - Health
Ocean County College
Toms River, NJSkills
- Customer Service
- Cash handling and management
- Cash handling expertise
- Cash Register Operation
- Store Opening and Closing
- Customer Complaint Resolution
- Staff Training
- Employee Training
- Payment Processing
- Cashier Coaching
- Long-distance riding
- Route planning
- Carriage driving
Languages
- Spanish, Native or Bilingual
- English, Full Professional
Phone - Number
8482230281
Timeline
Part Time Company Rider (delivery and Uber)
Self Employed Services
01.2025 - Current
CASHIER MANAGER
Toys4u
08.2022 - Current
CASHIER MANAGER
Pastel
08.2021 - 07.2022
SALES REPRESENTATIVE MANAGER
Rebeca
01.2021 - 05.2021
High School Degree -
High School North
Associate - Health
Ocean County College