HELLEN PASTOR
Executive Assistant
Miami
Summary
Executive Operations professional adept in supporting CEOs and entrepreneurs through executive support, project coordination, and vendor management. Improved workflows and optimized budgets, consistently achieving cost savings and enhancing efficiency. Committed to creating organized systems that enable leaders to focus on growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Executive Operations Consultant
Self-Employed
09.2024 - Current
- Supported multiple CEOs and entrepreneurs across concurrent and successive client engagements.
- Managed executive calendars, travel, meetings, confidential communications, and shifting priorities.
- Negotiated vendor pricing, compared quotes, sourced alternative vendors, and identified cost-saving opportunities.
- Managed operational budgets, prevented duplicate purchases, and consistently kept projects on or under budget.
- Coordinated contractors, vendors, household operations, maintenance projects, and executive requests from start to finish.
- Planned meetings, executive events, and special projects while coordinating logistics and timelines.
- Served as the primary liaison between executives, vendors, contractors, and external stakeholders.
- Introduced organizational systems and workflow improvements that increased efficiency and reduced administrative bottlenecks.
- Prepared research and recommendations to support executive decision-making.
Field Sales Representative
The Rounds
09.2023 - 01.2024
- Executed daily promotional events in luxury apartment communities, farmers markets, and community venues.
- Consistently worked toward a weekly quota of 35 new customer sign-ups through consultative sales.
Technical Advertising Support Specialist
Atento
04.2023 - 07.2023
- Resolved advertiser issues involving ad accounts, ad spend, campaign delivery, login issues, and platform access.
- Provided technical support through chat and email while meeting quality and productivity goals.
- TikTok
Communications & Marketing Intern
VOUS Church
05.2022 - 08.2022
- Coordinated logistics for large conference at Watsco Center, enhancing attendee experience.
- Managed social media and email marketing campaigns, contributing to effective communication and event promotion.
Education
Bachelor of Arts - Communication Arts, Social Media & E‑Marketing Analytics
Florida International University
Miami, FLSkills
- Executive Operations
- Executive Support
- Project Coordination
- Business Operations
- Budget Administration
- Vendor Management
- Procurement
- Workflow Optimization
- Process Improvement
- Client Relations
- Digital Marketing
- Social Media Strategy
- Budget management
- Calendar management
- Travel Coordination
- Event Planning
- Google Workspace
- Microsoft Office Suite
- Google Calendar
- Gmail
- Outlook
- Google Drive
- Mondaycom
- Slack
- Zoom
- Canva
- NotebookLM
- ChatGPT
- Decision making
- Team collaboration
- Organizational skills
- Vendor relations
- Labor cost controls
- Communication skills
- Communication skills
- Team collaboration
- Labor cost controls
Certification
- Florida Real Estate Sales Associate License
- Google Project Management Professional Certificate, In Progress
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary
Timeline
Executive Operations Consultant
Self-Employed
09.2024 - Current
Field Sales Representative
The Rounds
09.2023 - 01.2024
Technical Advertising Support Specialist
Atento
04.2023 - 07.2023
Communications & Marketing Intern
VOUS Church
05.2022 - 08.2022
Bachelor of Arts - Communication Arts, Social Media & E‑Marketing Analytics
Florida International University