Summary
Overview
Work History
Education
Skills
Timeline
Barista
Hellen S. Tellez Prado

Hellen S. Tellez Prado

Pittsburg,CA

Summary

To ensure the success of grand openings across multiple locations, it is crucial to identify the target audience and tailor strategies accordingly. Cross-location coordination is essential, and regular meetings or communication channels should be established among store managers and staff to share ideas and best practices. Pooling resources such as promotional materials, signage, staff, and inventory can enhance the overall experience. Creating a unified marketing campaign that highlights the grand openings across all locations will ensure a consistent brand image. Leveraging social media platforms to promote the openings is vital, encouraging each store location to share content, tag each other, and use a common hashtag. Offering special promotions or discounts during the grand opening can encourage purchases, while implementing a tiered reward system based on customer engagement can provide increasing benefits. Foster camaraderie among staff through team-building exercises that enhance collaboration and morale. After the grand openings, conducting a review meeting with all locations to discuss what worked well and what could be improved for future events is crucial. Collecting and analyzing customer

feedback helps refine future strategies.

Monitoring key performance indicators such as sales figures, foot traffic, and customer engagement levels during the grand openings is essential. Collaborating across different store locations for grand openings and implementing a "best of the best" rewards strategy, businesses can create a memorable launch experience that attracts customers.

Overview

14
14
years of professional experience

Work History

Upholstery Supervisor & Commercial Trade

Living Spaces
07.2023 - 03.2024
  • Encouraged team's growth leading to higher sales success.
  • Cultivated individual development using tailored sales proficiency strategies.
  • Supervise adequate staffing to meet retail store needs.
  • Facilitated sales trainings for the team.
  • Showcased the GEM strategy effectively in various sales interactions.
  • Oversees completion of GEL responsibilities when tasked.
  • Oversaw team's progress in completing development training.
  • Maintained consistent compliance with established directives.
  • Coordinated timely fulfillment of daily tasks assigned to store personnel.
  • Efficiently handled high-stress guest escalations to achieve satisfactory outcomes.
  • Applied understanding of data to evaluate present department priorities.
  • Facilitate successful sales processes with assistance to the Manager on Duty.
  • Administered streamlined check-out/in processes.
  • Worked alongside Retail Business Manager to surpass sales objectives.
  • Enabled growth opportunities within the team.
  • Prepared for weekend and holiday shifts.
  • Adapt efficiently to dynamic work conditions.

Assistant Merchandise Manager

Old Navy
01.2019 - 07.2023
  • Optimized store layout according to established guidelines to increase revenue.
  • Created visually appealing window and product displays within company standards.
  • Create window and internal displays themed around style trends.
  • Secured accessories that aligned with contemporary styles and trends.
  • Execute visually appealing displays that boost customer interaction through optimized lighting.
  • Enhanced advertising, promotional opportunities, and customer engagement through improved signage.
  • Supervise all non-exempt staff across various sectors.
  • Controlled and managed store activities to uphold required company standards.
  • Implemented business plans and programs to achieve targeted sales and profit results.
  • Trains retail staff to provide exceptional assistance at registers, customer service desk, and fitting rooms.
  • Ensures superior cleanliness standards through collaboration with contracted maintenance team Associates.
  • Coordinates efforts to ensure the store remains neat and easy for customers to shop.
  • Evaluates overall store performance through monthly report analysis.
  • Enforces compliance with company safety policies.

Visual Manager & Assistant Store Manager

Forever 21
06.2010 - 10.2019
  • Guides store layout adjustments to meet customer expectations and drive revenue.
  • Collaborates with management and sales associates to create compelling product presentations.
  • Executed design concepts for window and internal displays incorporating thematic and stylistic trends with promotional elements.
  • Created displays incorporating elements such as painting, wiring, design and layout.
  • Enhanced visual displays by adjusting lighting to reflect current fashion trends.
  • Designed display materials to align with promotional campaigns and advertisements.

Education

City College - Animal Science

City College
San Francisco, CA
07.2007

Highschool Diploma - Biology And Science

International Studies Academy H.S
San Francisco, CA
06.2006

Skills

  • Ability to communicate
  • Organizational skills
  • Team collaboration
  • Self-starter
  • Ability to work individually
  • Ability to work in a team environment
  • Typing WPM 35

Timeline

Upholstery Supervisor & Commercial Trade

Living Spaces
07.2023 - 03.2024

Assistant Merchandise Manager

Old Navy
01.2019 - 07.2023

Visual Manager & Assistant Store Manager

Forever 21
06.2010 - 10.2019

City College - Animal Science

City College

Highschool Diploma - Biology And Science

International Studies Academy H.S
Hellen S. Tellez Prado