Joseph Verdun
Jonesboro,GA
Summary
Proven track record in enhancing client relations and boosting revenue, as demonstrated at Twice As Nice Tech Solutions. Skilled in persuasion techniques and customer service, I excel in leveraging team collaboration for optimal results. Achieved significant client satisfaction and high sales numbers through innovative sales presentations and efficient problem-solving at American Income Life. Self motivated and service minded having developed communicative and time management skills through tenure in self employed audio engineering.
Overview
7
7
years of professional experience
Work History
Audio Engineer
Self-employeed
05.2020 - Current
- Consistently met project deadlines through diligent time management and prioritization of tasks.
- Boosted client satisfaction rates by providing exceptional customer service and addressing concerns promptly.
- Stayed up-to-date with latest audio engineering technologies and techniques through continuous professional development opportunities.
- Maximized studio productivity through effective scheduling, setup, and teardown procedures for recording sessions.
Installation Technician
Twice As Nice Tech Solutions
08.2018 - 05.2020
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Contributed to company growth by identifying potential upselling opportunities during site visits, generating additional revenue streams.
- Provided excellent customer service, addressing questions and concerns during the installation process.
Sales Associate
American Income Life Insurance Company
03.2017 - 04.2018
- Expanded client base by diligently prospecting new leads and effectively presenting Insurance benefits
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Delivered customized sales presentations to clients, demonstrating extensive product knowledge and understanding of client needs.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
High School Diploma -
Sandy Creek High School
Tyrone, GA05.2012
Skills
- Client Relations
- Persuasion techniques
- Sales Training
- Sales Presentations
- Cold-calling
- Product Demonstrations
- Customer Service
- Troubleshooting skills
- Team Collaboration
Timeline
Audio Engineer
Self-employeed
05.2020 - Current
Installation Technician
Twice As Nice Tech Solutions
08.2018 - 05.2020
Sales Associate
American Income Life Insurance Company
03.2017 - 04.2018
High School Diploma -
Sandy Creek High School