HelloI Leanndra Almaraz
Harlingen,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Concession/ Cashier
Harlingen Basketball Academy
Harlingen , TX
03.2021 - Current
- Took payment from people walking in
- Stocked up refrigerators and snack bar
- Cleaned trash after games would end
- Disinfect gym
- Clean gym wood floor
- Completed clock in sheets
- Swept floor and carpets
- 10 or more people cram and walk without paying, make sure to ask for payment before stepping on court.
Caretaker
Vicki Roy Home Healthcare
Harlingen, TX
12.2019 - Current
- Refill pill organizer
- Clean house
- Help bathe
- Take to doctor’s appointments
- Cook
Customer Service Representative
TaskUs
San Antonio, TX
06.2021 - 08.2021
- Established empathetic tone when talking to customers on phone about their bank accounts.
- Remained professional while on line and made sure customer was satisfied with my assistance on their issue.
- I was always on time and showed up to work everyday.
- Managed 30 calls on slow days
- Managed 80 or more on busy day
- Assisted in mobile banking
- Answered deposit questions
- Helped set up direct deposit
- Helped with refunds
Education
High School Diploma -
Early College High School
Harlingen, Texas 05.2019
Associates - General Studies
Texas State Technical College, Early College High School (ECHS)
Harlingen, Texas 05.2020
Some College (No Degree) -
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Administration and Reporting
- Business Processes and Procedures
- Waste Elimination
- Scheduling and Coordinating
- Articulate Communication
- Guest Satisfaction
- Money Transfers
- Patron Engagement
- Leadership
Timeline
Customer Service Representative
TaskUs
06.2021 - 08.2021
Concession/ Cashier
Harlingen Basketball Academy
03.2021 - Current
Caretaker
Vicki Roy Home Healthcare
12.2019 - Current
High School Diploma -
Early College High School
Associates - General Studies
Texas State Technical College, Early College High School (ECHS)
Some College (No Degree) -
The University of Texas Rio Grande Valley
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