HELMAND ANWARY
KATY
Summary
Dynamic automotive professional with a proven track record of success in dealership management and business operations. Recognized for transforming struggling departments into top performers through innovative strategies and a relentless focus on customer satisfaction. Demonstrates exceptional leadership skills, with a talent for motivating and inspiring teams to achieve their full potential. Adept at identifying and capitalizing on emerging trends in the industry, with a deep understanding of the key drivers of profitability and growth. Multilingual communicator with fluency in six languages, able to navigate diverse cultural contexts with ease. A dedicated community leader and humanitarian, leveraging industry expertise to make a positive impact in the world. Seeking a challenging leadership position in the automotive industry to continue driving growth and success. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Sales Manager
KRAUSE AUTO GROUP
06.2025 - Current
- Developed and executed strategic sales plans to optimize market share and revenue growth.
- Led cross-functional teams to enhance customer engagement and satisfaction through targeted initiatives.
- Analyzed market trends and competitor activities to inform pricing strategies and product positioning.
- Mentored sales team members, fostering skill development and enhancing overall performance.
- Implemented CRM systems to streamline sales processes and improve data accuracy for decision-making.
- Established key performance indicators to track sales team effectiveness and drive accountability.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
South Asia Community Director
FM Dabang, Houston Metropolitan
08.2021 - Current
- ASM)
- Leveraged exceptional communication and customer service skills to build strong relationships with customers and identify their needs, resulting in successful sales and high levels of customer satisfaction
- Utilized in-depth product knowledge to effectively communicate product features and benefits to customers, leading to increased sales and revenue
- Collaborated with team members and management to implement effective sales strategies and achieve sales targets, contributing to the overall success of the sales team
- PROJECTS Passionate community advocate who leverages extensive automotive knowledge to educate and inform the public
- Serves as the face of 99.5
- Developing and implementing strategies for increasing engagement within the community.
- Identifying opportunities to grow the community through targeted outreach initiatives.
- Working closely with internal teams to ensure effective communication between departments.
- Analyzing data sets to identify trends in user behavior and develop insights into how best to engage with members.
- Advising on policies, procedures and standards of conduct for members of the community.
- Engaging with stakeholders across multiple levels of an organization to ensure alignment between objectives and outcomes.
- Recruiting new volunteers or staff as needed according to changing needs of the organization.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
General Manager/Managing Partner
Sutherlin Automotive Group
07.2023 - 09.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Oversaw product development initiatives from concept through completion stages.
- Created a positive work environment by developing team-building activities that encouraged collaboration among departments.
- Implemented employee recognition programs to motivate staff members toward achieving organizational goals.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- The organization sold the store because they exited the Georgia market.
Platform Pre-owned Director
Sutherlin Automotive Group
06.2023 - 08.2023
- Developed and implemented a sales process to increase customer satisfaction.
- Assisted with the recruitment and training of new sales staff.
- Monitored inventory levels and placed orders for additional stock as needed.
- Maintained accurate records of all vehicles sold, including customer information, pricing data, payment terms.
- Conducted performance reviews of sales staff on a regular basis to ensure they met department goals.
- Negotiated trade-ins and purchase prices with customers.
- Created marketing strategies to promote used car sales in local area markets.
- Ensured that all paperwork was completed accurately and submitted in a timely manner for each vehicle sale.
- Developed relationships with local banks and financial institutions to provide financing options for customers.
- Provided excellent customer service by responding quickly to customer inquiries or complaints regarding vehicle purchases.
- Analyzed sales trends in order to identify areas needing improvement or additional focus.
- Performed quality checks on vehicles prior to delivery ensuring that they met dealership standards.
- Researched current market values of used cars in order to set competitive pricing structure.
Pre-owned Director
EASY HONDA
05.2021 - 06.2022
- Pre-owned Director • Successfully led the Easy Honda dealership to achieve significant growth in pre-owned vehicle sales, increasing monthly unit sales from 35 to an impressive 204 units while also improving profitability • Developed and implemented effective sales strategies, resulting in increased volume and revenue, and motivating the entire store, including both new and used departments, to reach their maximum potential • Recognized for outstanding performance, receiving the prestigious Presidents Award from Honda for 1 year running the store • Collaborated with service department to streamline processes and reduce front-line time from 18+ days to just 4 days, enhancing the overall customer experience and driving customer loyalty • Leveraged effective hiring and training strategies to build a high-performing team of sales professionals, driving success and achieving sales targets • Maintained in-depth knowledge of the automotive industry and market trends, making informed business decisions and staying ahead of competitors • Dedicated to achieving ongoing success and motivated by the challenge of reaching new milestones and exceeding expectations. • Accomplished turnaround specialist who transformed a struggling department from losing $300K to generating $588K in monthly revenue with continuous growth. Implemented a comprehensive strategy that included overhauling the inventory, introducing internet-based processes, and establishing a full BDC department that now operates on autopilot. Achieved an impressive CIT of under 10 days in the highly competitive Houston preowned market. • Passionate community advocate who leverages extensive automotive knowledge to educate and inform the public. Serves as the face of 99.5 HOUSTON FM, actively engaging with listeners and contributing to the recognition of the dealership. Provides valuable guidance to the community on vehicle purchases, offering expert advice and helping customers make informed decisions on both new and preowned vehicles. • Accomplished professional recognized for outstanding contributions to the industry, nominated for the prestigious 40 under 40 class of 2023. Demonstrates a keen business acumen and leadership skills that have driven significant growth and success in the dealership. An innovative problem-solver who is highly adaptable to change, with a track record of implementing successful strategies that deliver results. A dedicated team player who leads by example and inspires others to achieve their full potential.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Coordinated resources across departments to maximize productivity levels.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Monitored market conditions and competitor activities to inform business decisions.
- Provided guidance on legal matters related to contracts or intellectual property rights.
- Served as a public spokesperson at industry events or conferences.
- Prepared presentations for board meetings summarizing key developments within the company.
- Assessed employee performance against established benchmarks or targets.
Ecommerce Director
Mercedes-Benz Of Arrowhead
08.2016 - 12.2019
- Demonstrated outstanding sales performance, achieving the number 1 spot for both Sales CSI and Gross in the first month of employment
- Consistently maintained top sales performance and held the number 1 spot for Sales CSI and Gross until being promoted to the role of
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Greeted customers and responded to inquiries in a professional and timely manner.
Sales Manager
Liberty Gmc
01.2013 - 11.2015
- Motivated and trained the sales team to deliver exceptional customer service and meet sales targets, resulting in a high-performing and cohesive team
- Implemented and managed an Internet Department process that achieved the highest ROI and internet closing rate of 22% overall, resulting in increased sales and revenue
- Utilized in-depth knowledge of the automotive industry and market trends to make informed business decisions and stay ahead of competitors
- Led the GMC brand to be the highest in gross and units sold, while also maintaining a high level of customer satisfaction (CSI) within the
- Liberty Automotive group
- Collaborated with other departments to ensure smooth operations and a positive customer experience throughout the dealership., Successfully led the sales team to achieve exceptional results, driving used car sales to a remarkable 115% growth with an impressive $2,819
- Gross Per Copy
- Consistently maintained high levels of customer satisfaction, holding the CSI (Customer Satisfaction Index) above the region for 1 1/5 years
- Developed and implemented effective sales strategies that resulted in increased revenue and profitability, contributing to the overall success of the dealership
- Motivated and trained the sales team to deliver exceptional customer service and meet sales targets, resulting in a high-performing and cohesive team
- Leveraged in-depth knowledge of the automotive industry and market trends to make informed business decisions and stay ahead of competitors
- Collaborated with other departments to ensure smooth operations and a positive customer experience throughout the dealership.
- Identified and developed new markets for products or services.
Preowned Director
Liberty GMC
01.2012 - 11.2014
- Successfully led the Easy Honda dealership to achieve significant growth in pre-owned vehicle sales, increasing monthly unit sales from 35 to an impressive 204 units while also improving profitability
- Developed and implemented effective sales strategies, resulting in increased volume and revenue, and motivating the entire store, including both new and used departments, to reach their maximum potential
- Recognized for outstanding performance, receiving the prestigious Presidents Award from Honda for 1 year running the store
- Collaborated with service department to streamline processes and reduce front-line time from 18+ days to just 4 days, enhancing the overall customer experience and driving customer loyalty
- Leveraged effective hiring and training strategies to build a high-performing team of sales professionals, driving success and achieving sales targets
- Maintained in-depth knowledge of the automotive industry and market trends, making informed business decisions and staying ahead of competitors
- Dedicated to achieving ongoing success and motivated by the challenge of reaching new milestones and exceeding expectations
- Accomplished turnaround specialist who transformed a struggling department from losing $300K to generating $588K in monthly revenue with continuous growth
- Implemented a comprehensive strategy that included overhauling the inventory, introducing internet-based processes, and establishing a full BDC department that now operates on autopilot
- Achieved an impressive CIT of under 10 days in the highly competitive Houston preowned market
- Passionate community advocate who leverages extensive automotive knowledge to educate and inform the public
- Serves as the face of 99.5
- HOUSTON FM, actively engaging with listeners and contributing to the recognition of the dealership
- Provides valuable guidance to the community on vehicle purchases, offering expert advice and helping customers make informed decisions on both new and preowned vehicles
- Accomplished professional recognized for outstanding contributions to the industry, nominated for the prestigious 40 under 40 class of Demonstrates a keen business acumen and leadership skills that have driven significant growth and success in the dealership
- An innovative problem-solver who is highly adaptable to change, with a track record of implementing successful strategies that deliver results
- A dedicated team player who leads by example and inspires others to achieve their full potential
- Senior Sales & Finance
- Passionate about high-end luxury vehicles and dedicated to providing exceptional customer service and sales results for the Mercedes-Benz brand
- Achieved a significant milestone by winning the Salesman of the Year award for the Mercedes-Benz region in December of 2020, which included the prestigious recognition and reward of a Submariner Rolex watch from the GM and Owner
- Consistently exceeded sales targets and YTD records, with over $300k in sales of Mercedes-Benz vehicles
- Leveraged extensive product knowledge and a customer-focused approach to identify customer needs and deliver personalized solutions, resulting in high levels of customer satisfaction and repeat business
- Collaborated effectively with finance and accounting teams to secure financing and ensure timely payment processing, streamlining the sales process and enhancing the customer experience
- Built and maintained strong relationships with customers, leveraging effective communication and negotiation skills to achieve successful sales and close deals
- Demonstrated a strong work ethic and dedication to achieving sales targets, contributing to the overall success of the dealership and the
- Mercedes-Benz brand
- BUICK
- Successfully led the sales team for both pre-owned and new cars, driving the dealership to achieve exceptional results and earn the prestigious Dealer of the Year award from General Motors
- Developed and implemented effective sales strategies that resulted in increased revenue and profitability, contributing to the overall success of the dealership
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Coordinated resources across departments to maximize productivity levels.
- Tackled issues with crew members and actors immediately to achieve quick and effective resolution while keeping projects on schedule.
- Remained composed, polished and highly productive, even during moments of extreme stress to achieve optimal results.
- Conducted meetings to discuss production progress and attain production objectives.
- Conferred with technical directors, crew members and writers to discuss details of production.
- Scheduled interviews with guests and assigned stories to news reporters to optimize coverage and meet deadlines.
Education
Master of Business Administration - Business Communication
Arizona State University
Tempe, AZ01.2014
Skills
- Dealersocket, CDK, Vauto, Excell, Rapid Recon, Dealerops
- Multilingual professional fluent in Hindi, Pashto, Urdu, Farsi, Dari, and English, with a strong command of body language as an
- Additional communication skill Able to seamlessly navigate diverse cultural contexts and build strong relationships with clients and
- Colleagues from all backgrounds Recognized for the ability to use body language effectively, both as a means of enhancing verbal
- Pinnacle Nissan Scottsdale, AZ,May 2010 - December 2012
- Pinnacle Nissan Scottsdale, AZ,January 2009 - December 2012
- Communication and as a tool for teaching others A valuable asset in international business settings, with the ability to bridge cultural
- Divides and foster meaningful connections across language barriers
- Operations Oversight
- Program Administration
- Staff Supervision
- P&L Management
- Loss Prevention
- Contract Negotiations
- Sales
- Financial Administration
- Process Automation
- Business Development
- Quality Management
- Account Management
- Service Quality Improvement
- Workflow Planning
- Expense Control
- Branding
- Project Management
- Customer Relationship Management
- Vendor Sourcing
- Schedule Management
- Advertising and Marketing
- Recruiting and Hiring
- Customer Retention
- Business Administration
- Public Relations
- Bilingual
- Deadline-Oriented
- Total Quality Management
- Budgeting and Cost Control
- Community Outreach
- Staff Training
- Employee Development
- Purchasing and Planning
- Team development
- Sales development
- Leadership and team building
Accomplishments
- HOUSTON FM, actively engaging with listeners and contributing to the recognition of the dealership
- Provides valuable guidance to the community on vehicle purchases, offering expert advice and helping customers make informed decisions on both new and preowned vehicles
- Compassionate community leader who utilized their platform at 99.5 Houston FM to help over 10 families from Afghanistan resettle in
- Houston
- Leveraged their connections and resources to provide critical support to those in need, demonstrating a commitment to making a positive impact in the world
- A true humanitarian who embodies the values of empathy, compassion, and kindness, and who goes above and beyond to help those less fortunate
- Under 40 list from Automotive News is relevant because it recognizes rising stars in the automotive industry who have made significant contributions early in their careers
- Being nominated for or selected to the list is a prestigious honor and can be a valuable addition to a professional's resume, as it indicates a track record of success and leadership potential
- The list is widely respected within the industry, and being included can help raise a professional's profile and open doors to new opportunities
- It is also an opportunity to network with other high-achieving individuals in the industry and share ideas and best practices.
Certification
40 under 40 Class of 2023 Automotive News 2023 The 40
References
References available upon request.
Timeline
General Sales Manager
KRAUSE AUTO GROUP
06.2025 - Current
General Manager/Managing Partner
Sutherlin Automotive Group
07.2023 - 09.2023
Platform Pre-owned Director
Sutherlin Automotive Group
06.2023 - 08.2023
South Asia Community Director
FM Dabang, Houston Metropolitan
08.2021 - Current
Pre-owned Director
EASY HONDA
05.2021 - 06.2022
Ecommerce Director
Mercedes-Benz Of Arrowhead
08.2016 - 12.2019
Sales Manager
Liberty Gmc
01.2013 - 11.2015
Preowned Director
Liberty GMC
01.2012 - 11.2014
Master of Business Administration - Business Communication
Arizona State University