Engineering leader driving secure and scalable authentication solutions through cross-functional collaboration. Focused on operational excellence in platform modernization, performance, and risk management while leading teams in delivering IDCheck and Directory Services.
Overview
24
24
years of professional experience
Work History
Manager, Software Engineering, Digital Identity / IDCheck
Mastercard
O'Fallon, Missouri
04.2022 - Current
Led engineering teams to deliver and operate Mastercard Digital Identity, IDCheck, Directory Services, SRE, Performance Engineering, resiliency, release governance, operational risk, and modernization capabilities. Formally supervise and coach engineers, manage scrum-team execution, establish measurable goals, coordinate performance and penetration-testing activities, and drive secure, scalable authentication outcomes across cross-functional partners
Led cross-functional teams to enhance product delivery and operational efficiency.
Developed strategic initiatives to improve customer experience and satisfaction.
Managed project timelines and resources to ensure successful execution of plans.
Lead Software Development Engineer, Digital Identity Services / Consumer Authentication Services
Mastercard
10.2017 - 03.2022
Led developers on Mastercard's Digital Identity initiatives, executing open-banking integration and ID Verify API-based services for real-time identity-data verification. Directed design and development for EMV 3-D Secure service-management systems supporting merchant and issuer authentication for card-not-present transactions
Developed software solutions for secure payment processing and transaction management.
Collaborated with cross-functional teams to enhance system integration and performance.
Designed user interfaces focusing on usability and customer experience principles.
Senior Application Software Engineer / Lead Software Engineer
High Quartile
Greater St. Louis Area
08.2016 - 10.2017
Designed and developed Java/Spring and Angular customer-facing applications for Mastercard Consumer Authentication Services, enhancing card ranges, merchant details, and customer onboarding, while implementing automated Selenium testing and managing release promotion. Also led Centene NQ Automation backend batch development for provider and practitioner data processing
Solutions Designer / Senior Software Engineer
Tech Mahindra
Greater St. Louis Area
09.2013 - 08.2016
Contributed to Mastercard Send platform delivery, developing Disbursement API, Common Services API, P2P API, LightBox, portal web pages, HomeSend RESTful integration, and backend settlement jobs. Created requirements, design documentation, and user manuals while providing technical leadership and shift-left testing support, ensuring quality-focused software delivery through continuous-release execution.
Developed innovative design solutions for diverse technology projects.
Collaborated with cross-functional teams to create user-centered experiences.
Utilized design software to produce high-quality visual assets.
Software Developer
Privasia Pvt Ltd
, Malaysia
06.2011 - 08.2013
Designed high-level and low-level components for Westport Malaysia port-management applications, leading requirements intake, design, implementation, and delivery of eTerminal applications, EDI services, billing systems, and integrations with internal and external systems.
Developed and maintained software applications for various client needs.
Collaborated with cross-functional teams to identify project requirements.
Implemented coding standards and best practices across development projects.
Senior Software Consultant / Advisory IT Specialist
I2S Business Solutions
, Malaysia
07.2008 - 06.2011
Consulted on and modernized IBM client engagements, including Maxis Amdocs CRM migration, Malaysia Airports enterprise-application modernization, and Malaysia Inland Revenue Board core-application enhancement and re-architecture
Earlier Roles
Infuse, iLaunch, Ednms Consulting
01.2003 - 01.2008
Developed and enhanced Java-based applications for social-networking startup, Malaysian government turnkey programs, eTarah land-administration modernization, and Telekom Malaysia legacy-application enhancement and defect resolution
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Diploma - Computer Science
Universiti Teknologi MARA
Malaysia
06-2002
Skills
Java
Spring Boot
RESTful APIs
Angular
Selenium
Microsoft Azure
Cloud Architecture
Performance Engineering
Resiliency Engineering
Release Governance
SAFe Agile
SDLC
DevOps Practices
NoSQL
RDBMS
Redis
Splunk
Jira
Confluence
Team Management
Engineering leadership
Personal Information
Title: Manager, Software Engineering
Timeline
Manager, Software Engineering, Digital Identity / IDCheck
Mastercard
04.2022 - Current
Lead Software Development Engineer, Digital Identity Services / Consumer Authentication Services
Mastercard
10.2017 - 03.2022
Senior Application Software Engineer / Lead Software Engineer
High Quartile
08.2016 - 10.2017
Solutions Designer / Senior Software Engineer
Tech Mahindra
09.2013 - 08.2016
Software Developer
Privasia Pvt Ltd
06.2011 - 08.2013
Senior Software Consultant / Advisory IT Specialist