Summary
Overview
Work History
Education
Skills
Timeline
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Heloise Glenn

Fort Lauderdale,FL

Summary

Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Overview

11
11
years of professional experience

Work History

Phlebotomist

LabCorp
Detroit, MI
11.2024 - 01.2025
  • Maintained accurate records of collected specimens and test results.
  • Educated patients on proper blood draw techniques.
  • Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Followed all safety protocols when handling hazardous materials.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Provided excellent customer service while interacting with patients.
  • Prepared and packaged specimens for courier transport.
  • Maintained a clean, safe, and organized work environment.

Small Business Owner

Detroit Certification Center,LLC
Detroit , MI
05.2016 - 01.2023
  • Analyzed sales data and adjusted strategies to maximize revenue.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Trained, coached and mentored employees to facilitate safety and consistent quality of work.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Managed daily operations, including inventory control, vendor negotiations, and product pricing.
  • Organized events such as conferences, seminars, trade shows. for networking opportunities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Phlebotomy Specialist

McLaren Oakland Health Systems
Pontiac, MI
01.2016 - 05.2018
  • Prepared and maintained phlebotomy equipment, including needles, tourniquets, gauze, cotton balls, and other supplies.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Verified patient information by comparing the collected specimen labels with patient identification bracelets.
  • Performed venipuncture on patients of all ages utilizing proper techniques.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Collected blood specimens for laboratory analysis according to established procedures.

Research Assistant/Phlebotomist

Wayne State University SOM
Detroit, MI
01.2014 - 08.2016
  • Conducted primary and secondary research to identify relevant information for project development.
  • Produced comprehensive research questions and potential hypotheses.
  • Collaborated with other researchers in developing study designs, methods, and tools for data collection.
  • Gathered data from various sources, including online databases, libraries, and interviews with experts.
  • Set up, calibrated, and maintained laboratory and field research equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Associate of Science - Nursing Science

Wayne County Community College
Detroit, MI
05-2005

Skills

  • Blood collection
  • Medical records handling
  • Venipuncture
  • EMR recordkeeping
  • Patient confidentiality

Timeline

Phlebotomist

LabCorp
11.2024 - 01.2025

Small Business Owner

Detroit Certification Center,LLC
05.2016 - 01.2023

Phlebotomy Specialist

McLaren Oakland Health Systems
01.2016 - 05.2018

Research Assistant/Phlebotomist

Wayne State University SOM
01.2014 - 08.2016

Associate of Science - Nursing Science

Wayne County Community College

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Heloise Glenn