Helroz Zorleh
Upper Darby,PA
Summary
Proven Cabin Cleaner at Worldwide Flight Services, adept in proper sanitization and organizational abilities, streamlined workflow for efficient turnarounds while ensuring top-notch cleanliness. Achieved high customer satisfaction, showcasing strong communication and health and safety awareness. Excelled in maintaining airline's positive image through meticulous attention to detail and proactive discrepancy management.
Overview
7
7
years of professional experience
Work History
Cabin Cleaner
Worldwide Flight Services
05.2024 - Current
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
Personal Care Assistant
Dahsar
06.2023 - 12.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Mail Handler
PrimeFlight
03.2023 - 02.2024
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
Security Officer Supervisor
Royal Security Group
08.2017 - 08.2022
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Associate Degree In Journalism - Mass Communications
Liberia College of Professional Studies
Monrovia, Liberia07.2000
Skills
- Proper Sanitization
- Laundry skills
- Organizational abilities
- Health and safety awareness
Timeline
Cabin Cleaner
Worldwide Flight Services
05.2024 - Current
Personal Care Assistant
Dahsar
06.2023 - 12.2024
Mail Handler
PrimeFlight
03.2023 - 02.2024
Security Officer Supervisor
Royal Security Group
08.2017 - 08.2022
Associate Degree In Journalism - Mass Communications
Liberia College of Professional Studies
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