To obtain a job that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.
Overview
11
11
years of professional experience
Work History
Medical Records Specialist
Orlando Health
02.2022 - 04.2024
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
Processed medical records requests from outside providers according to facility, state, and federal law.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Maintained patient records in compliance with security regulations.
Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
Scheduling Coordinator
Orlando Health
01.2021 - 01.2022
Inbound call center agent, Radiology scheduling (Biopsies, Cardiology, CT, Fluoroscopies, MRI, Mammograms, Neurodiagnostic, Nuclear Medicine, Ultrasounds, X-rays), Blood lab scheduling, Pediatric scheduling, Use of Electronic medical records, Cerner, Epic Scheduling System, Insurance verification, Faxed orders, Scheduled for Orlando Health main hospitals (15 facilities)
SCHEDULING COORDINATOR
ADVENT HEALTH
01.2019 - 08.2020
Inbound call center agent, Radiology scheduling (Cardiology, CT, Fluoroscopy, MRI, Mammograms, Nuclear Medicine, Neurodiagnostic, Ultrasounds, X-Rays), Use of Cerner, Athena, EMR, Scheduled STAT appointments, Insurance verification, Fax orders, Schedule for Advent Health main hospitals and imaging centers (25 facilities)
Cashier/Team Lead
Universal Studios
06.2015 - 02.2020
Customer Service, Ensuring cash management, verification of bills, Providing guest with directions around the theme park, Maintaining clean work area, Performing administrative tasks, and completing office work.
CASHIER/ STORE CLERK
AEROPOSTALE
10.2013 - 08.2015
Assisting customers with their clothing needs, Customer service, Meeting sales goal, Received/processed cash/credit payments for in-store purchases, Keeping sales area clean