Helvin Mayen-Caballero

Hours: 40 hrs/week

• Security Clearance : Top Secret
• Support the production of Anti-Terrorism Assistant (ATA) by producing and distributing course materials.
• Coordinate with Course Managers to provide job status updates via email and telephone.
• Use Microsoft Excel and internal systems to manage inventory, reports and job logs.
• Prepare and ship materials through commercial carriers and diplomatic pouches.
• Shipped products and packages to multiple annexes within the Department of State.
• Streamlined operations, coordinating with GPS driver to ensure timely deliveries and optimal customer service.
• Reports mileage and daily route logs.
• Examined bindery products for quality issues, such as imperfect bindings, loose pages or uncut threads, and corrected problems prior to customer delivery.
• Executed bindery tasks in accordance with company policies, safety protocols and job instructions to maintain consistent, high-quality standards and promote positive business reputation.
• Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
• Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
• Train new hires in quality and productivity standards to maximize team effectiveness.
• Maintain weekly inventory reconciliation in tracking system
• Prepare, pack, label and shrink band product for shipment
• Maintain warehouse.
• Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.

Hours: 40 hrs/week

• Security Clearance: Top Secret
• Managed inventory and movement of materials for NATI logistics operations.
• Conducted daily warehouse operations; receiving, labeling and preparing equipment and documentation.
• Operated moving truck safely to deliver items to destination without nicks or scratches.
• Arranged items at destination according to customer requests and instructions.
• Navigated straightest route to reduce mileage on company trucks and speed up delivery.
• Collaborated with team members and leadership to uphold procurement standards, promote timely deliveries and maintain high customer satisfaction.