Hema Poria

A highly motivated and results-driven individual seeking a position as an Entry Level Data Analyst. Possessing strong analytical, programming, and collaboration skills with a passion for utilizing data to solve complex problems and drive business growth. Seeking to apply expertise in data analysis, data processing, data governance, and reporting to increase the efficiency and accuracy of data processing leading to growth and success.

• Customer Churn Analysis (Power BI) · Capstone project - Customer churns. Analyze customer data to identify factors contributing to Customer churn and develop strategies to reduce customer churn. · Led comprehensive customer churn analysis initiative, employing statistical model and data analysis techniques to identify patterns and factors influencing customer attrition. · Conducted Exploratory data analysis to gain insight into customer behavior, highlighting key indicators of dissatisfaction and potential churn triggers. · Data preparation - Cleaning, formatting, and reshaping the data. · Data Modelling – Created queries to model data for analysis and visualization. · Data analysis – Created measures using DAX. Sales Analysis (SQL, Advance Excel) · Analyze and track customer data of online retail shops. · Data comprised of information about customers, payments, products, and orders of 100 transactions. · Answering questions from the manager on sales analysis. · Calculating key performance metrics based on dimensions like time, region, or product category. Profit Analysis (Tableau) · Profit Analysis on sales of vintage cars. · Created dashboard and interactive storytelling using a global superstore and vintage car datasets. Visualized project solutions for key issues such as poor sales based on different demographic regions and seasonality.