Collected, completed, and processed lease applications.
Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
Customer Sales Representative
Ashland University
01.2023 - 01.2025
Built strong relationships with clients through attentive service, leading to repeat business and referrals.
Increased customer satisfaction by addressing and resolving issues promptly and professionally.
Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Compliance and Finance management Associate
Creative Hitech Pvt. Ltd.
06.2021 - 07.2022
As a Compliance and Finance Management Associate, I ensure adherence to regulatory standards, conduct risk assessments, and assist with audits. I analyze financial data, manage budgets, and control costs to support organizational goals. Collaborating across teams, I drive compliance, enhance financial accuracy, and deliver insightful reports for informed decision-making.
Implemented innovative solutions to address complex business challenges, resulting in increased efficiency and productivity.
Sales and purchase executive
Sehgal Jewelers
01.2017 - 01.2020
I had worked in my father very own business unit SEHGAL JEWELLAR for 3 years 2017-2020 which is situated in my hometown Kaithal, Haryana ,INDIA. There i had managed many works relating to purchase of raw material and sales of final goods. While being there i gained a lot of knowledge and also applied many aspects of business which I had learnt from my bachelor’s program.
Contact : Krishan Sehgal - 9466242812
Education
Master of Business Administration - Business Analytics
Ashland University
Ashland, Ohio
05.2025
Bachelor of commerce - undefined
R.K.S.D College
11.2020
12th class - COMMERCE WITH MATHS
The R.K.S.D SR SEC PUBLIC SCHOOL
04.2017
Skills
Office Tools: Advanced proficiency in Microsoft Word and Excel (including formulas, pivot tables, and macros)
Certified Expertise: Certified in Power BI and Tableau for developing interactive dashboards and data visualizations
Data Processing: Skilled in using Power Query for data transformation and modeling
Customer engagement
Business management
Customer service
Certification
Advance Excel Formulas and Functions
Advance Power BI
Tableau Fundamentals
SQL Fundamentals
MERIT CERTIFICATE (2019 - 2020)
-Seminar of income tax
LANGUAGES
ENGLISH (Full Proficiency)
HINDI (Full Proficiency)
Timeline
Operations Analyst
Excel Residential Services
05.2025 - Current
Customer Sales Representative
Ashland University
01.2023 - 01.2025
Compliance and Finance management Associate
Creative Hitech Pvt. Ltd.
06.2021 - 07.2022
Sales and purchase executive
Sehgal Jewelers
01.2017 - 01.2020
Bachelor of commerce - undefined
R.K.S.D College
12th class - COMMERCE WITH MATHS
The R.K.S.D SR SEC PUBLIC SCHOOL
Master of Business Administration - Business Analytics