Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Hemant

Fontana,CA

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Analyst

Excel Residential Services
05.2025 - Current
  • Collected, completed, and processed lease applications.
  • Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.

Customer Sales Representative

Ashland University
01.2023 - 01.2025
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
  • Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.

Compliance and Finance management Associate

Creative Hitech Pvt. Ltd.
06.2021 - 07.2022
  • As a Compliance and Finance Management Associate, I ensure adherence to regulatory standards, conduct risk assessments, and assist with audits. I analyze financial data, manage budgets, and control costs to support organizational goals. Collaborating across teams, I drive compliance, enhance financial accuracy, and deliver insightful reports for informed decision-making.
  • Implemented innovative solutions to address complex business challenges, resulting in increased efficiency and productivity.

Sales and purchase executive

Sehgal Jewelers
01.2017 - 01.2020
  • I had worked in my father very own business unit SEHGAL JEWELLAR for 3 years 2017-2020 which is situated in my hometown Kaithal, Haryana ,INDIA. There i had managed many works relating to purchase of raw material and sales of final goods. While being there i gained a lot of knowledge and also applied many aspects of business which I had learnt from my bachelor’s program.
  • Contact : Krishan Sehgal - 9466242812

Education

Master of Business Administration - Business Analytics

Ashland University
Ashland, Ohio
05.2025

Bachelor of commerce - undefined

R.K.S.D College
11.2020

12th class - COMMERCE WITH MATHS

The R.K.S.D SR SEC PUBLIC SCHOOL
04.2017

Skills

  • Office Tools: Advanced proficiency in Microsoft Word and Excel (including formulas, pivot tables, and macros)
  • Certified Expertise: Certified in Power BI and Tableau for developing interactive dashboards and data visualizations
  • Data Processing: Skilled in using Power Query for data transformation and modeling
  • Customer engagement
  • Business management
  • Customer service

Certification

  • Advance Excel Formulas and Functions
  • Advance Power BI
  • Tableau Fundamentals
  • SQL Fundamentals
  • MERIT CERTIFICATE (2019 - 2020)
  • -Seminar of income tax

LANGUAGES

ENGLISH (Full Proficiency)
HINDI (Full Proficiency)

Timeline

Operations Analyst

Excel Residential Services
05.2025 - Current

Customer Sales Representative

Ashland University
01.2023 - 01.2025

Compliance and Finance management Associate

Creative Hitech Pvt. Ltd.
06.2021 - 07.2022

Sales and purchase executive

Sehgal Jewelers
01.2017 - 01.2020

Bachelor of commerce - undefined

R.K.S.D College

12th class - COMMERCE WITH MATHS

The R.K.S.D SR SEC PUBLIC SCHOOL

Master of Business Administration - Business Analytics

Ashland University
Hemant