Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hemanta Ghosh

MBA Candidate
Eden Prairie,MN

Summary

Dynamic Engineering Manager with 20 years of experience in software development and architecture. Expert in leading distributed teams to deliver large-scale applications that enhance customer engagement and optimize performance in revenue-driven settings. Core competencies include data engineering, stakeholder management, and a comprehensive understanding of the software development lifecycle from analysis to support. Aiming to leverage expertise to drive innovation and efficiency in future projects.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Engineering Manager

Best Buy Inc.
, USA
04.2021 - Current
  • Hands-on leader, lead and manage two agile teams in the development, testing, and deployment of the high-revenue Recommendations Engine, enhancing the customer online experience
  • Collaborate with AML team to find optimized solution of data pipeline and serving datasets
  • Leading GCP prompt engineering initiative to verify candidate generation process and optimize the complementary and supplementary recommendations
  • Partner with recruitment to build a high-performing team, mentoring engineers to foster professional growth and innovation
  • Drive cross-functional collaboration with product managers and data science teams, utilizing A/B testing to optimize recommendation strategies, contributing to a 15% increase in revenue
  • Create and execute strategic roadmaps aligning with organizational OKRs, ensuring project milestones are met
  • Encourage innovation, best practices, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
  • Collaborate with various stakeholders on requirement, architecture and implementation of features

Senior Software Engineer

NCS Pearson
, USA
10.2019 - 04.2021
  • Led the development of multiple modules in the Athena Browser product, mentoring a team of 5 engineers and improving delivery efficiency
  • Collaborated with business stakeholders and engineers to implement end-to-end features, enhancing product usability and achieving a 30% increase in customer satisfaction
  • Spearheaded innovative solutions that significantly impacted business outcomes, delivering a more streamlined user experience

Technical Architect

Thomson Reuters/Tata Consultancy
, USA
06.2019 - 10.2019
  • Led a cross-functional team across the USA and India, managing 10 engineers and QA professionals to deliver high-quality software solutions
  • Proposed and implemented automated code review techniques using SonarQube, reducing manual code review time by 40%

Technical Lead/ Solution Architect

Delta Airlines/Hexaware Technologies Inc
, USA
05.2012 - 06.2019
  • Managed and led a diverse team of 6 offshore
  • Guided/mentored offshore team technically and handled conflict
  • Design, develop and implement large-scale distributed systems prototypes with large volumes of data, focusing on scalability, latency, and resiliency
  • Partnered with our Hexaware’s recruiting team to continue to build your team and mentor the growth of the existing team
  • Assisted in aggressive code refactoring during regular code review process and provided feedback for technical contributors
  • Proposed new open-source technologies/framework instead of licensed tools as cost-effective solution
  • Contribute to road map definition in collaboration with technical and product leadership
  • Evaluated and recognized importance of tasks and prioritizes them accordingly for offshore team members
  • Directed interaction with project stack holders

System Analyst/Team Lead

Brown Brother Harriman/Hexaware Technologies Inc
, India
02.2011 - 05.2012
  • Provided a design solution for automated report generation application
  • Played the role of technical advisor for the application development organization, providing advice on tools and processes
  • Generated proper designs, diagrams and documentation of the implemented solutions
  • Managed a team of 4 engineers and always followed on time code delivery with no/minimal issues
  • Provided continued maintenance and development of bug fixes for existing product

System Analyst/Team Lead

TD Life Bank/Accenture
, India
11.2007 - 02.2011
  • Collaborated with application architects, developers, product management and other key stakeholders to capture functional and non-functional requirements
  • Took active participation in technical designing to maintain scalability, portability and maintainability of this project
  • Developed modules as per ALIP (Accenture Life Insurance Platform) convention and code review of other team members
  • Worked on improving the performance of integrating external systems with ALIP
  • Did Java and sql performance (using query analyzer of sql developer tool) tuning to get best output This tuning is mainly to reduce response time and resource cost
  • Wrote developer/unit test cases and doing developer testing after development

Consultant-CRM

United Health Group/Cognizant Technology Solutions
, India
07.2006 - 10.2007
  • Analyzed Client’s requirements and took active participation in designing of java end
  • Worked on process flow management through PEGA-PRPC tool
  • Wrote Front end code through ALBPM (Aqua logic business process management) tool
  • Developed, reviewed code and did performance tuning of Java code

Associate Software Engineer

United Airlines/Skytech Solutions PVT. LTD
, India
10.2003 - 07.2006
  • Analyzed Client’s requirements (Also worked as an on-site coordinator)
  • Took active participation in designing
  • Involved in full stack development, unit testing and delivery
  • Took part in quality management (Making quality control related documents)

Education

Master of Business Administration -

Carlson School of Management - University of Minnesota
Minneapolis, MN
12.2024

Bachelor of Engineering - Electronics and Instrumentation Engineering

Kolaghat Engineering College, Vidyasagar University
India
01.2003

Skills

  • Java
  • J2EE
  • Spring
  • Spring Boot
  • Python
  • WebFlux
  • Hibernate
  • AngularJS
  • Microservices
  • REST APIs
  • SOA
  • Data Engineering
  • Kafka
  • Google Cloud Platform
  • Openshift
  • Docker
  • Kubernetes
  • Jenkins
  • CI/CD
  • Vertex AI
  • LangChain
  • Oracle
  • MariaDB
  • MongoDB
  • Cassandra
  • Solr
  • BigQuery
  • Grafana
  • Kibana
  • JMeter
  • Checkmarx
  • Splunk
  • Dynatrace
  • Agile
  • Waterfall
  • TDD
  • BDD

Certification

AWS Certified Cloud Practitioner, 08/01/22

Timeline

Engineering Manager

Best Buy Inc.
04.2021 - Current

Senior Software Engineer

NCS Pearson
10.2019 - 04.2021

Technical Architect

Thomson Reuters/Tata Consultancy
06.2019 - 10.2019

Technical Lead/ Solution Architect

Delta Airlines/Hexaware Technologies Inc
05.2012 - 06.2019

System Analyst/Team Lead

Brown Brother Harriman/Hexaware Technologies Inc
02.2011 - 05.2012

System Analyst/Team Lead

TD Life Bank/Accenture
11.2007 - 02.2011

Consultant-CRM

United Health Group/Cognizant Technology Solutions
07.2006 - 10.2007

Associate Software Engineer

United Airlines/Skytech Solutions PVT. LTD
10.2003 - 07.2006

Master of Business Administration -

Carlson School of Management - University of Minnesota

Bachelor of Engineering - Electronics and Instrumentation Engineering

Kolaghat Engineering College, Vidyasagar University
Hemanta GhoshMBA Candidate