Dynamic Associate System Engineer at Tata Consultancy Services, adept in SQL and testing, with a proven track record in telecom transformation projects. Successfully executed comprehensive test cases and automated workflows, enhancing data processing reliability. Collaborated effectively with cross-functional teams, ensuring quality compliance and timely project delivery, while thriving in high-pressure environments.
• Contributed to a large-scale telecom transformation initiative by supporting both the Revenue Management System (RMS) and Data Migration teams.
•Designed and executed comprehensive test cases for RMS, including order creation with varied plans, timeframes, and geographical locations, to detect and resolve database, integration, and plan-related defects.
•Conducted end-to-end data validation using SQL queries and ETL tools to ensure the accuracy, consistency, and completeness of migrated customer records.
• Played a key role in four successful Go-Lives, performing live data checks, monitoring system behavior, and providing rapid resolution to critical production issues.
Automated and optimized workflow scheduling with JS7 Job Scheduler reduces manual intervention and improves data processing reliability.
Partnered with cross-functional teams (developers, testers, and business analysts) to troubleshoot technical issues, perform root cause analysis, and deliver timely fixes.
• Maintained strict quality assurance standards across all testing and deployment phases, contributing to on-time project delivery and enhanced client satisfaction.
Gained hands-on experience in telecom billing systems, data migration strategy, and production support within a high-pressure, client-facing environment.
•Ensured quality compliance across testing and deployment stages, contributing to timely and successful project delivery.
Best Employee Award, 2023, TATA CONSULTANCY SERVICES