Hemanthika Alluri
Plano,Tx
Summary
Dedicated and results-driven professional with over 2 years of experience in sales and customer service, specializing in the logistics industry. Proficient in Microsoft Office products, with exceptional verbal, written, and interpersonal communication skills. Proven ability to build strong customer relations, solve problems efficiently, and multitask in fast-paced environments. Detail-oriented with strong follow-up skills, consistently enhancing business performance and driving company objectives.
Overview
2
2
years of professional experience
Work History
Inventory Controller (Student Worker)
Aramark - IUP Campus
Indiana , PA
2023.08 - 2024.01
- Utilized computer software to track stock levels, deliveries, and orders
- Trained new staff members in inventory control systems and procedures
- Created detailed reports for management on inventory levels, costs, and shortages and overages
- Maintained a safe work environment by adhering to company policies and procedures.
Sales and Customer Service Representative
South India Logistics
Bangalore , Karnataka
2022.04 - 2022.09
- Managed customer accounts, providing exceptional service and support to ensure client satisfaction
- Utilized Microsoft Office suite for tracking shipments, preparing reports, and maintaining customer records
- Developed strong relationships with customers through effective communication and follow-up
- Identified and resolved client issues promptly, improving overall customer experience
- Coordinated with internal teams to ensure timely delivery of services
- Achieved sales targets by identifying new business opportunities and upselling services.
Education
Master of Business Administration (MBA) in Supply Chain Management Candidate -
Indiana University of Pennsylvania
05.2024
Bachelor of Technology in Information Technology -
BVRIT Hyderabad College of Engineering For Women
07.2022
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Verbal communication
- Written communication
- Interpersonal communication
- Building rapport
- Customer relations
- Problem-solving
- Multi-tasking
- Working efficiently
- Fast-paced environments
Timeline
Inventory Controller (Student Worker)
Aramark - IUP Campus
2023.08 - 2024.01
Sales and Customer Service Representative
South India Logistics
2022.04 - 2022.09
Master of Business Administration (MBA) in Supply Chain Management Candidate -
Indiana University of Pennsylvania
Bachelor of Technology in Information Technology -
BVRIT Hyderabad College of Engineering For Women
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