Hemavijaya Reddy
Suwanee,GA
Summary
Proficient in data processing and data entry, consistently delivering accurate and efficient results. Successfully processed government program applications, showcasing expertise in the application process. Collaborated effectively with cross-functional teams to drive productivity and achieve shared goals. Committed customer support to addressing customer queries and ensuring satisfaction. Motivated team player contributing to company success through hard work.
Overview
12
12
years of professional experience
Work History
Client Relations Specialist
Care Solutions Inc
07.2023 - 10.2024
- Processed & approved over 6,000 applications for preschool educators providing $9Million grant funding from DECAL Scholars.
- Evaluated eligibility of each application by reviewing accuracy and ensuring submitted applications were completed and contained all required criteria
- Escalated customer concerns, issues, and requirements to supervisors for immediate rectification. Resolved customer complaints in a timely manner and ensured satisfactory outcomes.
- Maintained positive relationships with clients by providing prompt responses to their queries.
- Upheld privacy and security requirements for customer information.
- Exceeded company productivity standards on consistent basis.
- Worked independently in at-home office with a virtual team
Preschool Teacher
Tomorrow's Hope Montessori School
08.2022 - 07.2023
- Taught children aged 3-6years.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Built and strengthened positive relationships with students, parents and teaching staff.
Teacher/Admin Assistant
Flowery Grove Montessori
03.2021 - 05.2022
- Welcome/Greet Parents
- Assisted Director in planning, organizing & executing school activities & events.
- Maintain students record.
- set up weekly staff meetings.
- Responded effectively to sensitive inquiries or complaints.
- Answered phone calls and emails to provide information to the parents.
Assistant Preschool Teacher
Head Start Montessori
02.2013 - 05.2015
- Taught children foundational skills in colors, shapes and letters.
- Observed each child to help improve social, mental and behavioral competencies.
- Supported lead teacher with daily classroom activities.
- Assisted with implementation of approved lesson plans and daily classroom schedule.
Education
Bachelor of Science -
Bangalore University
03.2000
Information Technology
Aptech
03.1999
Skills
- Organized
- Accuracy & detail oriented
- proficiency with using personal computer(email, websites)
- Outstanding proficiency with MS office applications including word, excel & powerpoint
- Interpersonal communication skills
- Self motivated & enthusiastic
Timeline
Client Relations Specialist
Care Solutions Inc
07.2023 - 10.2024
Preschool Teacher
Tomorrow's Hope Montessori School
08.2022 - 07.2023
Teacher/Admin Assistant
Flowery Grove Montessori
03.2021 - 05.2022
Assistant Preschool Teacher
Head Start Montessori
02.2013 - 05.2015
Information Technology
Aptech
Bachelor of Science -
Bangalore University
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