Hemna Musunur
Rochester Hills,MI
Summary
Energetically driven and detail-oriented, excels in critical thinking and organizational efficiency, honed at Culver's Restaurant and through volunteering at Stage Nature Center. Ability to provide top-notch customer service and manage tasks precisely showcases commitment to excellence and teamwork, ensuring high-quality outcomes in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Crew Team Member
Culver's Restaurant
06.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Volunteer
Stage Nature Center
01.2023 - 05.2023
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
School Library Assistant
Troy High School
09.2021 - 10.2022
- Provided exceptional customer service to students, faculty, staff, while addressing their diverse informational needs efficiently.
- Enhanced student research skills by guiding them through use of library resources and databases.
- Managed inventory of books to ensure accurate records and timely processing of acquisitions.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
Education
High School Diploma -
Troy High School
Troy, MI06.2025
Skills
- Strong research skills
- Critical Thinking
- Attention to Detail
- Editing and proofreading
Languages
Telugu
Limited Working
Spanish
Limited Working
Timeline
Crew Team Member
Culver's Restaurant
06.2023 - Current
Volunteer
Stage Nature Center
01.2023 - 05.2023
School Library Assistant
Troy High School
09.2021 - 10.2022
High School Diploma -
Troy High School
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