Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Hena Noorzad

Target
Hayward,CA
2
Languages
2
years of professional experience

Motivated first-year Computer Science student at Ohlone College with a strong interest in technology, problem-solving, and developing professional skills, with experience working in customer service at Target and supporting guests as a VIP Guest Host during the 2026 FIFA World Cup. Adaptable, hardworking, and comfortable working with diverse people in fast-paced environments.

Work History

Guest Advocate

1 Year 8 Months
Target | 12.2024 - Current
  • Assisting guests with inquiries and providing exceptional service to enhance overall shopping experience.
  • Collaborating with team members to maintain store presentation and ensure product availability.
  • Processing Transactions accurately and swiftly.
  • Resolving guest concerns promptly, ensuring satisfaction and fostering repeat visits.

VIP Guest Host

1 Month
FIFA World-Cup 2026 | 06.2026 - 07.2026
  • Welcomed and guided guests, ensuring a positive experience throughout events.
  • Provided information on event schedules, enhancing guest engagement and satisfaction.
  • Collaborated with team members to resolve guest inquiries promptly and efficiently.

Education

Associate of Science - Computer Science

Ohlone College | Fremont, CA | 12.2028

Skills

Effective communication
Customer empathy
Stress management
Guest services
Technical proficiency
Customer support
Event coordination
Key control system
Team collaboration
Client relationship

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

VIP Guest Host

FIFA World-Cup 2026
06.2026 - 07.2026Read More

Guest Advocate

Target
12.2024 - CurrentRead More

Ohlone College

Associate of Science from Computer Science
Read More
Hena Noorzad