HENDERSON DONIS

• Achieved efficient waste management on Hollywood Blvd by collecting and replacing receptacle bins regularly. Optimized recycling processes by unloading materials promptly at the recycling center. Facilitated smooth vehicle operations, contributing to overall environmental sustainability efforts.
• Coordinated waste pickup schedules to optimize route efficiency.
• Trained new staff on operational procedures and safety protocols.
• Ensured compliance with safety regulations during waste disposal.
• Collaborated with city officials to address community waste management concerns.
• Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
• Worked closely with supervisors to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that occurred during shifts.

• Delivered retail clothing, accessories, florals, and food as a same-day courier in Beverly Hills area. Assisted customers by providing timely delivery services for various products. Focused on efficient logistics to ensure prompt arrival of goods.
• Maintained accurate logs of deliveries, ensuring compliance with company policies.
• Assisted in training new drivers on best practices and safety protocols.
• Implemented strategies for improving customer satisfaction through timely deliveries.
• Coordinated with dispatch to resolve issues related to delivery delays or customer inquiries.
• Delivered packages to customer doorsteps and business offices.

• I was a Delivery driver I Delivered floral/ envelopes/ food/ court documents

• Operated 16-foot bobtail truck while ensuring strict adherence to delivery schedules.
• Monitored vehicle maintenance schedules to ensure operational readiness and safety standards.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.

• Operated company sprinter van, focusing on safety and compliance with traffic regulations for secure package transport. Utilized GPS technology and maintained communication with dispatch for efficient route management.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Expedited deliveries to meet customer deadlines and requirements.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

• Delivered packages efficiently while adhering to traffic laws and safety regulations.
• Managed route planning to optimize delivery times and reduce fuel costs.
• Streamlined daily operations by providing feedback on routing software effectiveness and efficiency improvements.
• Maintained strong relationships with clients through proactive communication and personalized service.

• Conducted thorough cleaning and sanitation of commercial spaces to maintain high hygiene standards.
• Operated cleaning equipment, ensuring optimal performance and safety protocols were followed.
• Trained new staff on effective cleaning techniques and safety measures, enhancing team efficiency.
• Developed and implemented cleaning schedules to optimize workflow and meet client expectations consistently.
• vacumm carpet flooring
• dusted counter tops
• mopped flooring
• replaced trash bags
• made orders to restock

Performed vehicle hand wash services for customers. Vacuumed vehicle interiors and cleaned windows.

Provided complimentary car washes to customers. Assisted with vacuuming and window cleaning services as requested by customers. Supported detailing services based on customer needs.

• Student
• Successfully completed a comprehensive CDL A training program, mastering essential knowledge and skills required for commercial driving and transportation.