Hendi Hendrick Matsubane Mpya

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Created and monitored promotional approaches to increase sales and profit levels.
• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Developed and maintained relationships with customers and suppliers through account development.
• Delivered feedback to decision-makers regarding employee performance and training needs.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Managed the “Learn by Benchmarking” project. Created opportunities for 20 change leaders to travel to other facilities. These employees then returned to share best practices with peers.

• Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
• Adhered to industry practices, company standards and safety protocols in work.
• Completed assignments ahead of deadline.
• Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.

• Developed full-scale project plans, budgets, monitors, controls Documented all project lifecycles phases.
• Defined project roles and responsibilities in close collaboration with the Stakeholders including project scope
and objectives to ensure a cross-functional understanding amongst project members , and project suppliers:
design team, website team, media relations team and external vendors.
• Performed project tracking through clear and concise status reports and time management reports; proactively
identified potential issues and risks and tracked project member progress against commitments.
• Budget management : identified and recommended improvements, cost-saving initiatives, and substitutions to
positively impact project budget and schedule
• Wrote, produced and directed Dare to Dream, a multimedia documentary on Mandela's legacy through
his legacy organizations. It has been broadcast to a record number of viewership in South Africa,

• Worked with team of 74 professionals focused on meeting the specific project needs.
• Built successful project plans covering objectives, resources and staffing to meet schedules.
• Reported regularly to managers on project budget, progress and technical problems.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.