Hendrik Dang
Waipahu,HI
Overview
8
8
years of professional experience
Work History
Small Business Owner
Thai Aloha Massage
Waipahu, HI
03.2020 - Current
- Managed daily operations and scheduling for all business activities.
- Developed marketing materials to promote products and services effectively.
- Handled customer inquiries and provided excellent service to enhance satisfaction.
- Maintained inventory levels and organized stock to ensure the availability of products.
- Monitored financial transactions and maintained accurate records for bookkeeping.
- Implemented safety protocols to ensure a secure environment for employees and customers.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Resolved conflicts between staff members and customers when necessary.
Housekeeping Aide
Marriott Ko Olina Beach Club
Kapolei, Hawaii
05.2017 - 06.2018
- Maintained cleanliness and organization in guest rooms and public areas.
- Restocked cleaning supplies and amenities in assigned areas.
- Collaborated with team members to fulfill housekeeping requests efficiently.
- Provided exceptional customer service by addressing guest inquiries politely.
Education
BBA - Business Management
University of Hawaii At Manoa
Honolulu, HI05-2022
Skills
- Business operations
- Financial management
- Marketing strategy
- Customer service
- Inventory management
- Sales forecasting
- Clean Driving Record
- Retail
- Customer relationship management
Timeline
Small Business Owner
Thai Aloha Massage
03.2020 - Current
Housekeeping Aide
Marriott Ko Olina Beach Club
05.2017 - 06.2018
BBA - Business Management
University of Hawaii At Manoa