Overview
Work History
Education
Skills
Timeline
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Hendrik Dang

Waipahu,HI

Overview

8
8
years of professional experience

Work History

Small Business Owner

Thai Aloha Massage
Waipahu, HI
03.2020 - Current
  • Managed daily operations and scheduling for all business activities.
  • Developed marketing materials to promote products and services effectively.
  • Handled customer inquiries and provided excellent service to enhance satisfaction.
  • Maintained inventory levels and organized stock to ensure the availability of products.
  • Monitored financial transactions and maintained accurate records for bookkeeping.
  • Implemented safety protocols to ensure a secure environment for employees and customers.
  • Trained, coached and mentored employees to facilitate safety and consistent quality of work.
  • Resolved conflicts between staff members and customers when necessary.

Housekeeping Aide

Marriott Ko Olina Beach Club
Kapolei, Hawaii
05.2017 - 06.2018
  • Maintained cleanliness and organization in guest rooms and public areas.
  • Restocked cleaning supplies and amenities in assigned areas.
  • Collaborated with team members to fulfill housekeeping requests efficiently.
  • Provided exceptional customer service by addressing guest inquiries politely.

Education

BBA - Business Management

University of Hawaii At Manoa
Honolulu, HI
05-2022

Skills

  • Business operations
  • Financial management
  • Marketing strategy
  • Customer service
  • Inventory management
  • Sales forecasting
  • Clean Driving Record
  • Retail
  • Customer relationship management

Timeline

Small Business Owner

Thai Aloha Massage
03.2020 - Current

Housekeeping Aide

Marriott Ko Olina Beach Club
05.2017 - 06.2018

BBA - Business Management

University of Hawaii At Manoa

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Hendrik Dang