Hendrik Kleine
Casselberry
Summary
Dynamic leader with a proven track record at CloudReplica, driving product innovation and enhancing cloud services. Expert in data-driven decision-making and team leadership, I foster relationships that expand market reach. Successfully implemented strategies that optimized operational efficiency, mentoring teams to achieve excellence in technical service delivery.
Overview
10
10
years of professional experience
Work History
Vice President of Technical Services
CloudReplica
06.2023 - Current
- Led cross-functional teams to drive product innovation and enhance cloud service offerings.
- Developed strategic partnerships with key industry stakeholders to expand market reach and customer base.
- Implemented data-driven decision-making processes to optimize operational efficiency across multiple departments.
- Oversaw budget management and resource allocation to ensure alignment with corporate objectives.
Advisor / Part Time COO
Westarp BI & AI LLC
10.2024 - 10.2025
- Led strategic initiatives to enhance data-driven decision-making processes.
- Developed and implemented AI solutions to optimize operational efficiency across projects.
- Collaborated with cross-functional teams to identify business needs and provide tailored advisory services.
- Mentored junior staff on best practices in BI tools and data analysis techniques.
Director of Technical Services
CloudReplica
09.2018 - 06.2023
- Led cross-functional teams to enhance cloud service delivery and operational efficiency.
- Developed and implemented technical service strategies to align with organizational objectives.
- Streamlined processes for incident management, reducing resolution times and enhancing customer satisfaction.
- Mentored technical staff, fostering skill development and promoting knowledge sharing across departments.
Senior Sales Engineer
Aspera
08.2017 - 08.2020
- Led technical presentations to clients, demonstrating product capabilities and addressing customer needs.
- Collaborated with cross-functional teams to develop tailored solutions aligning with client requirements.
- Provided expert guidance during product implementation, ensuring seamless integration and user satisfaction.
- Mentored junior sales engineers, fostering skill development and enhancing team performance.
Senior Presales Consultant, Software Engineer
Raynet Inc.
10.2015 - 08.2017
- Led presales presentations to stakeholders, showcasing software capabilities and aligning solutions with client needs.
- Developed customized product demonstrations that effectively addressed unique client requirements and pain points.
- Collaborated with sales teams to strategize and create compelling proposals for prospective clients.
- Conducted market research to identify industry trends, enhancing competitive positioning of products and services.
Education
Bachelor of Science - Bc. Sc. Business Informatics
University of Applied Science
Paderborn, Germany01-2015
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Complex Problem-solving
- Client relationship building
Languages
English
Native or Bilingual
German
Native or Bilingual
Timeline
Advisor / Part Time COO
Westarp BI & AI LLC
10.2024 - 10.2025
Vice President of Technical Services
CloudReplica
06.2023 - Current
Director of Technical Services
CloudReplica
09.2018 - 06.2023
Senior Sales Engineer
Aspera
08.2017 - 08.2020
Senior Presales Consultant, Software Engineer
Raynet Inc.
10.2015 - 08.2017
Bachelor of Science - Bc. Sc. Business Informatics
University of Applied Science