Hendry Sumo Jr.
MD
Summary
Reputable Technician with several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fiber Optic Splicer
Google Fiber Contactor
West Des Moines, IA
10.2022 - 06.2024
- Perform tasks associated with the electronic upgrade and splicing of fiber
- Test, activate, and troubleshoot equipment after installation
- Self-supervise all operations to ensure all splicing operations are completed to industry specifications
- Field train and oversee the work of other splicers when necessary
- Complete daily production reports, mark-up maps, keep track of work hours, complete 'as-built maps' for areas built, and track daily production
- Reconcile all issued parts and materials daily to ensure accurate material usage counts
- Frequently work independently, completing splicing-related duties as assigned
- Safely use hand tools and other types of equipment by setting up a safety perimeter using signage and cones.
Installation Technician
ICS Advanced Technologies
Ames, IA
01.2020 - 10.2022
- Prepared and spliced fiber optic cable, terminated and tested aerial and underground fiber optic systems using OTDR, Optical power meter and Fiber Identifier
- Constructed splice cases and prepared and maintained records, diagrams, and schematics relating to the splice case
- Conducted regular inspections of the systems to locate and repair any defects
- Updated and maintained project tracking information
- Installed and pulled premises cabling like CAT6, CAT5e Coaxial cables, and running fiber optic cables underground
- Installed, maintained, and troubleshooted POTS, measured signal strength of television, telephone, and internet connections, created sensors and performed inspections to ensure the fiber optic systems do not have defects, established satellite TV systems, verified satellite TV systems for correct functionality and optimal performance, maintained accurate records, and installed fiber optic cables to DIRECTV and DISH Smart Box
- Also involved in the installation of Fire Alarm, Closed Circuit Television (CCTV), Intrusion and Access Control, Intercom, and cabling.
I&R Technician
Bear Communications Inc - Authorized Contractors for Centurylink
Des Moines, IA
12.2019 - 01.2020
- Performed installation, maintenance, and troubleshooting of POTS, high-speed internet, and video networks
- Installed and repaired Legacy phone system and twisted pair, home automation Station installation and repair
- Applied telephony color codes and identified assigned cable pairs
- Read main frame, cross-connect, control point layout, and ran jumpers
- Followed instructions on dispatched jobs, trouble tickets, project prints, throw and sequence sheets, and associated record updates
- Effectively and professionally communicated with CTL customers and applied all standard safety measures while carrying out daily duties.
Broadband Installation Technician
DMG Installations - Contractor for Mediacom Inc.
Des Moines, IA
02.2018 - 12.2019
- Installed, maintained, repaired, and inspected high-speed internet, networking, and video service for residential clients
- Utilized signal level meters and spectrum analyzers to analyze and troubleshoot technical problems
- Provided customer with safety briefing regarding cable networking service precautions and product specifications
- Trained Advanced Broadband Installers and assisted the supervisor on special projects
- Installed and troubleshooted all aspects of video telephone and high-speed internet service
- Promoted from an entry-level installer to a Senior Broadband Technician
- Built rapport with customers and maintained top scores among coworkers based on monthly reports
- Activated, built, and troubleshooted high-speed data cable and telephone systems
- Installed cabling for data cable television and telephone
- Found and repaired problems in cabling and hardware systems
- Worked with customers to plan system integration into the home and troubleshoot problems in the system.
GPON Technician
WISE CONNECT INC
Minneapolis, MN
02.2016 - 01.2018
- Installed aerial fiber drops from the pole to the home
- Installed and provisioned fiber optic ONT for residential/business customers
- Took light-level readings
- Installed router/modem for data services and verified connectivity
- Provided good customer service abilities.
Satellite Installation Technician
Dish Network
Brooklyn Center, MN
12.2014 - 12.2016
- Prepared for installations by reviewing work orders, gathering equipment, supplies, and tools, and coordinating schedules with customers
- Planned installations by evaluating location, locating access, and laying-out equipment and wiring plan
- Established satellite TV systems by installing equipment, running and pulling cable, and programming and calibrating equipment while adhering to codes, regulations, and standards
- Verified satellite TV systems for correct functionality and optimal performance by testing equipment and connections and identifying and correcting any issues
- Maintained accurate records through documenting installations, services, and repairs
- Maintained and improved service and rapport with customers
- Answered questions and resolved issues through diagnosing, troubleshooting, repairing, replacing, and/or upgrading components
- Maintained a safe work environment
- Ensured adequate supply levels
- Updated and improved job knowledge
- Enhanced the organization's reputation
- Other duties as assigned.
Education
Certificate - CCNA1 Cisco Basic configuration
Stella Maries IT Academy (SMITA)
04.2011
Associate - Electronic Engineering
Stella Maries Polytechnic (SMP)
01.2011
Certificate - Computer Hardware and Networking
Starz Institute of Technology
12.2010
Certificate - Mobile Phone Repair
Ultimate Phone Repair Center
12.2001
Skills
- Fusion Fiber Splicing
- Install and configure Routers and Switch
- GPON
- I&R
- AP and CPE
- Cable TV
- VSAT
- CCTV
- Electronic appliance repair
- Network cable installations
- Video editing and Web content management
- Extensive experience in backup and image management software
- Expert user of Microsoft Office Applications (Word, Excel, PowerPoint and Access)
- Able to configure VPN and server/client side hardware and software
- Proven record of managing time and priorities effectively
- Known for working efficiently without supervision
- Committed to learn and relate technical concepts promptly
- Knowledge of lotus notes troubleshooting and configuration
- Proficient in working with end-users remotely
- Demonstrated expertise in Microsoft Windows XP, Vista, 7 and 8
- Effective skills in supporting server-room team
- Familiar with active directory security and policies
- Strong attention to detail
- Good organizational skills
- Able to lift up to 750 lbs
- Emergency Repairs
- Equipment Calibration
- Fault isolation
- Fiber Optic Installation
- Cable Preparation
- Color Code Knowledge
- Fiber Optic Safety
- Connector Inspection
- Good customer service acumen
- Excellent analytical and problem-solving skills
- Outstanding communication skills to relate with team members and support workers
- Over 5 years of hands-on experience in ICT, Electronic
- 3 Years of hands-on Fusion Fiber Splicing
- Excellent troubleshooting, repairs, and installation skills
- Physically fit and capable of completing demanding work
- Flexible, willing, able, and ready to work shifts and relocate if required
- Enjoy working
- Strong organizational abilities
- Provide confidential support
- Adapt quickly to diverse management
- Excellent communication skills
- Honest and reliable
- Focused and hardworking
- Strong team player
- Splice Enclosure Assembly
- Optical Loss Testing
- Fiber Identification
- Signal Analysis
- Fusion Splicing
- Fiber Termination
- Fiber Optic Routing
- OTDR Testing
- Preventive Maintenance Planning
- Operating equipment
- Testing devices
- Ribbon cables
- Problem-solving aptitude
- Decision-Making
- Reliability
- Educating customers
- Interpersonal Communication
- Teamwork and Collaboration
- Professionalism
- Device Installation
- Task Prioritization
- Written Communication
- Relationship Building
- Team building
- Configuring devices
- Installing equipment
- Professional Demeanor
- Configuring equipment
- Excellent Communication
- Maintaining components
- Safety awareness
- Self Motivation
Certification
- Driver's License
- OSHA 10
- Low Voltage License
- IAT
- CompTIA Network+
- CompTIA Security+
- BICSI Certification
Professionalexpertise
Over 5 years of hands-on experience in ICT, Electronic. 3 Years of hands-on Fusion Fiber Splicing. Excellent troubleshooting, repairs, and installation skills. Physically fit and capable of completing demanding work. Flexible, willing, able, and ready to work shifts and relocate if required. Enjoy working. Strong organizational abilities. Provide confidential support. Adapt quickly to diverse management. Excellent communication skills. Honest and reliable. Focused and hardworking. Strong team player
Workauthorization
Authorized to work in the US for any employer
Personal Information
- Relocation: Anywhere
- Title: Gigabit Passive Optical Networks Technician, Fusion Fiber Optic Splicer, Cable Technician, Satellite TV and Internet Installation Technician, I&R Technician, Fire Alarm, Closed Circuit Television (CCTV), Intrusion and Access Control, Intercom, and cabling
Awards
- Broadband Broadband installation March 2032 CAT TV Broadband installation Certificate 2032
- CAT TV Broadband installation Certificate
Timeline
Fiber Optic Splicer
Google Fiber Contactor
10.2022 - 06.2024
Installation Technician
ICS Advanced Technologies
01.2020 - 10.2022
I&R Technician
Bear Communications Inc - Authorized Contractors for Centurylink
12.2019 - 01.2020
Broadband Installation Technician
DMG Installations - Contractor for Mediacom Inc.
02.2018 - 12.2019
GPON Technician
WISE CONNECT INC
02.2016 - 01.2018
Satellite Installation Technician
Dish Network
12.2014 - 12.2016
Certificate - CCNA1 Cisco Basic configuration
Stella Maries IT Academy (SMITA)
Associate - Electronic Engineering
Stella Maries Polytechnic (SMP)
Certificate - Computer Hardware and Networking
Starz Institute of Technology
Certificate - Mobile Phone Repair
Ultimate Phone Repair Center
- Driver's License
- OSHA 10
- Low Voltage License
- IAT
- CompTIA Network+
- CompTIA Security+
- BICSI Certification
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