Henesi Hernandez
Rio Rico,AZ
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Tucson Medical Center
Rio Rico, AZ
04.2018 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
- Cleaned, sanitized and moved hospital equipment.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Clerk
Quiktrip
Tucson, Arizona
07.2015 - 11.2018
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Received and routed business correspondence to correct departments and staff members.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Arranged meetings for Job titles and coordinated resources for use by all attendees.
Welder Assistant
Victor’s Iron Shop
Nogales , Sonora
10.2006 - 07.2011
- Welded in flat, horizontal, vertical and overhead positions.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Prepared welding equipment to perform advanced welding work.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Chipped off excess weld, slag and spatter using hand tools.
- Used MIG gun arc to melt and deposit metal from electrode to workpieces.
Insurance Agent
Sanborns
Nogales, AZ
11.2004 - 01.2005
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Conducted annual reviews of existing policies to update information.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Education
Welding - Welding Technology
Refrigeration School Inc
Phoenix, AZ08.2022
Medical Assistant
Pima Medical Institute
Tucson, AZ04.2007
Skills
- Social Perceptiveness
- Patient Transport
- Linen Changing
- Equipment Disinfection and Sterilization
- Medical Equipment Transport
- Equipment Cleaning and Inspection
- Patient Care and Monitoring
- Simple Dressings
- Computer Literacy
- Patient Safety
Certification
- NCPCT - Patient Care Technician
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Tucson Medical Center
04.2018 - Current
Clerk
Quiktrip
07.2015 - 11.2018
Welder Assistant
Victor’s Iron Shop
10.2006 - 07.2011
Insurance Agent
Sanborns
11.2004 - 01.2005
Welding - Welding Technology
Refrigeration School Inc
Medical Assistant
Pima Medical Institute