Henessie Guerra
Tyler
Summary
Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Package Handler
FedEx
Tyler, TX
11.2025 - Current
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages by size and destination for efficient processing.
- Loaded and unloaded trucks safely and efficiently.
- Inspected packages for damage and ensured proper labeling.
Cook
Canes Chicken Fingers
Tyler, TX
07.2024 - Current
- Assisted in training new cooks on food preparation techniques and safety protocols.
- Trained new staff on customer service protocols and company policies.
- Provided one-on-one coaching sessions to help individuals improve their skills.
- Promoted clean, safe, friendly work environment for employees and guests.
Customer Service Cashier
Valero Gas Station
Tyler, TX
07.2022 - 07.2024
- Handled cash, credit, and digital payments securely and responsibly.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
Education
High School Diploma -
Rise Academy
Tyler, TXSkills
- Team leader
- Effective communication
- Active listening
- Cash handling
- POS operation
- Package sorting
- Problem solving
Languages
Spanish
Native/ Bilingual
Timeline
Package Handler
FedEx
11.2025 - Current
Cook
Canes Chicken Fingers
07.2024 - Current
Customer Service Cashier
Valero Gas Station
07.2022 - 07.2024
High School Diploma -
Rise Academy