Henna Agnani
Linkedin.com/in/hennaagnani/
Overview
10
10
years of professional experience
Work History
Faculty Group Practice Manager
NYU Langone Health - Department Of Medicine
07.2023 - Current
- Lead and oversee daily operations of 4 outpatient clinics, implementing quality improvement initiatives to enhance patient satisfaction and clinical outcomes.
- Manage and coach a team of 50 healthcare professionals, while fostering a culture of teamwork and promoting professional development.
- Collaborate with physicians and departmental administrators to streamline workflows by improving patient access, minimizing wait times, and optimizing patient flow.
- Monitor key performance indicators (KPIs) and operational metrics to identify and implement performance improvement initiatives to enhance productivity and quality of care.
Administrative Support Supervisor
NYU Langone Health-Nursing & Patient Care Services
05.2022 - 07.2023
- Managed and executed all aspects of annual uniform allotment project for Ancillary Staff in Nursing and Patient Care Services, resulting in a standard process slated to be implemented enterprise-wide.
- Oversaw daily operations of 11 Hospital Concierges and Patient Unit Associates in inpatient units, exercising authority in hiring, termination, performance evaluations, and disciplinary actions.
- Utilized Kronos to process biweekly payroll and manage timekeeping and attendance for over 200 Nursing and Ancillary Staff.
- Assisted Nurse Managers with analyzing monthly expense reports from PeopleSoft Business Intelligence and providing justifications to Senior Directors.
Program Coordinator
NYU Grossman School Of Medicine
10.2021 - 04.2022
- Strategically planned and managed multiple admissions-related projects to drive successful interview days for approximately 800 medical school applicants.
- Tracked and ensured receipt of all required documentation on roughly 100 accepted students for incoming class, including transcripts and student health information. Coordinated with vendor Profit to conduct background checks and procure appropriate national criminal history reports.
- Collaborated with Program Directors and Coordinators for both Residency and Fellowship programs and vendor Concept3D to create program-specific virtual tours.
- Participated in recurring meetings with vendor AMP (Application Management Platform) to optimize virtual interview process and monitor necessary updates and functionality issues.
Administrative Coordinator
NYU Grossman School Of Medicine
07.2019 - 09.2021
- Partnered with Senior Project Coordinator and vendor Concept3D to plan and execute production of institution-wide virtual tour.
- Supervised 50 student ambassadors and piloted residency ambassador program to help recruit and matriculate top medical students.
- Provided support to the Dean of Admissions/Financial Aid by efficiently executing a range of tasks including but not limited to calendar management, conference reimbursements, and document preparation.
- Assisted the Financial Aid Program Manager with financial reporting and budgeting processes.
Faculty Group Practice Medical Secretary
NYU Langone Health - Department Of Anesthesiology
06.2014 - 07.2019
- Maintained physician-patient schedules and patient-procedure schedules based on optimal patient loads and clinician availability in a fast-paced outpatient medical center consisting of 9 anesthesiologists and pain medicine doctors.
- Responsible for patient registration and collection of relevant documents pertaining to patient history, insurance, and demographic information, and mandated forms for intake process.
- Supported office manager by maintaining workload statistics and participating in monthly front-end operations conference calls, and proposing solutions to identified issues concerning practice workflows.
- Validated authorizations and processed requests for release of medical information according to HIPAA compliance and other established procedures in a timely manner.
Education
Master of Public Administration - Health Policy And Management
New York University
New York, NY05.2020
Bachelor of Science - Healthcare Administration
St. John's University
Jamaica, NY05.2013
Skills
- Project Management
- Leadership
- Administrative Support/Development
- Conflict Resolution
- Operations Management
- Key Performance Indicators (KPIs)
- Microsoft Office
- EPIC Electronic Medical Record Systems (Superuser)
Languages
Hindi
Full Professional
Spanish
Professional Working
Timeline
Faculty Group Practice Manager
NYU Langone Health - Department Of Medicine
07.2023 - Current
Administrative Support Supervisor
NYU Langone Health-Nursing & Patient Care Services
05.2022 - 07.2023
Program Coordinator
NYU Grossman School Of Medicine
10.2021 - 04.2022
Administrative Coordinator
NYU Grossman School Of Medicine
07.2019 - 09.2021
Faculty Group Practice Medical Secretary
NYU Langone Health - Department Of Anesthesiology
06.2014 - 07.2019
Master of Public Administration - Health Policy And Management
New York University
Bachelor of Science - Healthcare Administration
St. John's University
Similar Profiles
Ava DuchinAva Duchin
Research Associate Internship at NYU Langone Health Ronald O. Perelman Department of Emergency MedicineResearch Associate Internship at NYU Langone Health Ronald O. Perelman Department of Emergency Medicine
Stefanie LombardoStefanie Lombardo
Coordinator at NYU Langone Pulmonary Critical Care MedicineCoordinator at NYU Langone Pulmonary Critical Care Medicine
Estefania GallegoEstefania Gallego
Research Laboratory Supervisor at NYU Center for Biospecimen Research and Development, NYU Langone HealthResearch Laboratory Supervisor at NYU Center for Biospecimen Research and Development, NYU Langone Health
Ethel CoffieEthel Coffie
National Service Person at Electricity Company of Ghana LtdNational Service Person at Electricity Company of Ghana Ltd
Maame Serwaa Debrah DebrahMaame Serwaa Debrah Debrah
Teacher’s Assistant at Kwame Nkrumah University of Science and TechnologyTeacher’s Assistant at Kwame Nkrumah University of Science and Technology