HENNA PATEL
Los Angeles,CA
Summary
Motivated business student with hands-on experience in customer service, data management, and hospitality. Fluent in English, Hindi, and Gujarati, with Microsoft Office certifications. Adept at thriving in dynamic environments, with proven skills in effective communication, team leadership, and budget control. Detail-oriented and experienced in driving growth through strategic marketing and efficient project management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Intern
Hampton Inn By Hilton
01.2022 - Current
- Assisted with project planning and scheduling for up to 4 concurrent projects.
- Monitored construction progress and conducted site inspections, ensuring compliance with safety standards.
- Managed documentation and supported procurement of construction materials and supplies.
- Facilitated communication between contractors and stakeholders, handling an average of 20+ daily interactions.
- Utilized Microsoft Office Suite for project documentation and reporting, creating and maintaining over 50 project reports.
Student Assistant for the Office of Vice Chancellor and the Provost
University of California, Riverside
01.2024 - 07.2024
- Provided front desk coverage, managed phone/email correspondence, and monitored office supplies.
- Performed clerical tasks such as filing, scanning, copying, and faxing documents.
- Assisted with event planning, setup, cleanup, and logistical arrangements.
- Contributed to social media outreach and special projects.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
Data Entry Specialist
TM Hospitality Group
09.2020 - 06.2023
- Maintained strict confidentiality of sensitive information.
- Compiled and reviewed data for accuracy before input.
- Completed over 300 data entry tasks with precision and efficiency.
- Consistently met or exceeded performance targets.
- Assisted in developing streamlined data entry processes.
Front Desk Clerk
Best Western Hotels & Resorts
06.2019 - 08.2020
- Provided excellent customer service, greeting guests and addressing inquiries.
- Managed check-in and check-out processes efficiently.
- Handled phone and email communications, including reservations and cancellations.
- Processed payments and maintained accurate billing records.
- Assisted with guest requests and resolved issues promptly.
Education
Bachelor of Science - Business
Loyola Marymount University
Los Angeles, CA05.2026
Bachelor of Science - Business Administration
University of California, Riverside
Riverside, CA06.2024
High School Diploma -
Eleanor Roosevelt High School
Eastvale CA05.2023
Skills
- Customer Service
- Data Management
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Hospitality Management
- Multilingual: English, Hindi, Gujarati
- Project Management
- Interpersonal and Communication Skills
- Collaboration and Teamwork
- Strong Organization
- Leadership Qualities
Certification
- Microsoft Office Specialist: Microsoft PowerPoint 2016
- Microsoft Office Specialist: Microsoft Word 2016
- Linkedin Cold Calling: The First Seven Seconds
Activities & Involvements
- Educational Preparation Program - Aceable Agent Real Estate: Completed 135-hour course, including 1000+ exam prep questions and 75 video lessons. Studied with peers for national and state exams.
- Hampton Inn New Construction Management Team: Conducted market research, attended 20+ meetings, collaborated with vendors and suppliers, surveyed 10 hotel properties, and led 5 promotional events using 3 social media platforms.
- Bollywood Dance Choreographer: Choreographed 25+ performances, created 20 musical tracks, mentored 10 dancers, and won 4 Diwali dance competitions.
- BAPS (Bochasanwasi Akshar Purushottam Swaminarayan Sanstha): Coordinated 30+ events, decorated 100+ pieces, served 1500+ people, and collaborated on aesthetic concepts for festivals.
- Asian American Hotel Owners Association (AAHOA): Attended 5 conventions, participated in 7 regional meetings, co-hosted a meeting, completed 9 workshops, and co-led a marketing webinar.
- Math Tutor: Tutored 18+ students with personalized curriculums and exam prep, utilizing online resources and managing assignment deadlines.
- Saurashtra Patel Cultural Samaj (SPCS): Led youth council, organized 9+ drives, retrieved 1000+ clothing items, and created promotional materials for charitable events.
- Leadership at Home: Managed household responsibilities, including caregiving, cooking, and driving, while balancing academic and extracurricular commitments.
Timeline
Student Assistant for the Office of Vice Chancellor and the Provost
University of California, Riverside
01.2024 - 07.2024
Project Intern
Hampton Inn By Hilton
01.2022 - Current
Data Entry Specialist
TM Hospitality Group
09.2020 - 06.2023
Front Desk Clerk
Best Western Hotels & Resorts
06.2019 - 08.2020
Bachelor of Science - Business
Loyola Marymount University
Bachelor of Science - Business Administration
University of California, Riverside
High School Diploma -
Eleanor Roosevelt High School
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