Hennessy Molina
Statesville,NC
Summary
Resourceful individual with experience in fast-paced environments. Skilled in improving service efficiency. Committed to delivering exceptional customer experiences. Known for problem-solving abilities and enhancing client well-being through effective communication and support. Proven ability to resolve issues promptly.
Overview
5
5
years of professional experience
Work History
Cashier
7-11 Convenience Store
10.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Implemented strategies to enhance checkout speed during peak hours, improving customer satisfaction.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Caregiver
Brookdale Assisted Living
10.2025 - 11.2025
- Supported mobility and transportation for residents, promoting independence and safety.
- Maintained cleanliness and organization of living spaces, fostering a hygienic environment.
- Provided compassionate assistance with daily living activities to enhance client comfort and well-being.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Enhanced communication with family members, keeping them informed about health and well-being of their loved ones.
Server
Coaches Sports Bar And Grill
09.2025 - 10.2025
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Accurately processed orders and payments using point-of-sale system to streamline transactions.
- Assisted in training new staff on menu offerings and service standards to ensure consistency.
- Collaborated with kitchen staff to coordinate timely food delivery during peak hours.
- Recommended food and beverage pairings, boosting sales through enhanced customer engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
PCA
Meadow Lakes Senior Living
05.2025 - 07.2025
- Assisted residents with daily living activities, enhancing comfort and well-being.
- Maintained cleanliness and safety of resident areas, ensuring a welcoming environment.
- Monitored resident health and reported changes to nursing staff promptly.
- Collaborated with team members to deliver compassionate care and support.
Monitoring Operator
Security Central
01.2023 - 01.2025
- Operated surveillance systems to monitor security feeds and detect irregular activities.
- Responded promptly to alarms and alerts, coordinating with emergency services when necessary.
- Conducted regular inspections of security equipment to ensure optimal functionality and compliance.
- Documented incidents and prepared detailed reports for management review and analysis.
- Trained new staff on operational procedures for monitoring systems and emergency response protocols.
- Delivered timely reports that captured key details about incidents through concise writing skills.
- Managed over 300+ calls a day while handling alarms
Cashier
Homerun Markets
09.2020 - 12.2022
- Conducted daily cash reconciliations to ensure financial accuracy and accountability.
- Monitored sales trends to identify opportunities for promotional displays and product placement improvements.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
West Iredell High School
Statesville, NC05-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Attention to detail
- Data entry
- Decision-making
- Active listening
- Stress tolerance
- Problem-solving
Languages
Spanish
English
Timeline
Cashier
7-11 Convenience Store
10.2025 - Current
Caregiver
Brookdale Assisted Living
10.2025 - 11.2025
Server
Coaches Sports Bar And Grill
09.2025 - 10.2025
PCA
Meadow Lakes Senior Living
05.2025 - 07.2025
Monitoring Operator
Security Central
01.2023 - 01.2025
Cashier
Homerun Markets
09.2020 - 12.2022
High School Diploma -
West Iredell High School