Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hennessy Bravo

Daly City,CA

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Brokerage Coordinator

Calco Commercial, Inc
08.2019 - Current

Administrative & Executive Support

  • Managed daily operations, scheduling, and communications to enhance workplace efficiency.
  • Provided executive support, including drafting emails, memos, and coordinating business travel and events.
  • Screened calls and maintained professional correspondence.

Project & Operations Management

  • Oversaw project timelines, schedules, and resources to ensure on-time deliverables.
  • Maintained vendor relationships and streamlined communication for team collaboration.
  • Conducted market research to support strategic decision-making.

Marketing & Brand Development

  • Designed marketing materials using InDesign and Photoshop to strengthen brand identity.
  • Managed property listings, MLS platforms, and promotional event coordination.
  • Leveraged CRM tools for data-driven customer engagement strategies.

Legal & Financial Management

  • Drafted and reviewed legal contracts for accuracy and compliance.
  • Processed invoices and financial reports using QuickBooks.
  • Managed commercial property operations, including lease agreements and tenant relations.
  • Facilitated digital agreements via DocuSign for efficient contract execution.

Assistant Property Manager

Grosvenor Properties
01.2019 - 07.2019
  • Strengthened tenant retention with timely communication regarding property updates.
  • Optimized website and online listings with engaging content, increasing visibility and attracting potential tenants.
  • Executed preventive maintenance schedules for prolonged property longevity.
  • Conducted market analysis to inform competitive pricing strategies.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Kept accurate records of all resident and tenant correspondence.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
  • Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.

Administrator

Noonan Family Swim School
07.2018 - 12.2018
  • Maintained personnel records and updated internal databases to support document management.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Streamlined accounts receivable processes by implementing efficient invoicing and billing systems.
  • Assisted in answering incoming calls and addressing customer inquiries.
  • Scheduled appointments and follow-up calls as needed.

Education

Associate of Arts - Communications

Skyline College
San Bruno, CA 94066
08-2025

Skills

  • Microsoft Office Suite - 10 years
  • Google Suite Apps - 10 years
  • Microsoft Cloud Service - 5 years
  • Digital Design (Adobe Creative Suite) - 5 years
  • AIR Contracts - 5 years
  • Dropbox - 5 years
  • DocuSign - 5 years
  • Quickbooks - 3 years
  • Asana - 2 years
  • Zoom - 2 years
  • Zoho CRM - 1 year
  • Yardi - 1 year

Certification

  • CA Salesperson License, January 2021
  • CA Certified Resident Manager, May 2019
  • CA Notary, June 2024

Timeline

Brokerage Coordinator

Calco Commercial, Inc
08.2019 - Current

Assistant Property Manager

Grosvenor Properties
01.2019 - 07.2019

Administrator

Noonan Family Swim School
07.2018 - 12.2018

Associate of Arts - Communications

Skyline College
Hennessy Bravo