Henok Demisse

· Collected, validated, and managed transportation data to ensure accuracy in vehicle scheduling, route planning, and driver assignments.

· Developed Power BI dashboards tracking budget forecasts, procurement activities, and operational KPIs to support executive reporting.

· Partnered with leadership to define departmental KPIs and built reporting pipelines that improved decision-making.

· Streamlined cross-departmental data collection and QA processes, reducing reporting discrepancies by 30%.

· Conducted cost analysis and performance tracking, providing actionable recommendations for resource optimization.

· Collaborated with vendors and stakeholders to improve workflows and implement reporting automation.

· Processed and validated large volumes of energy rebate applications, ensuring compliance with program criteria.

· Built SQL-driven summary reports for leadership on application timelines and program effectiveness.

· Designed Excel-based tracking models and automated workflows to enhance data quality checks.

· Performed QA audits that reduced customer data errors by 25%.

· Developed dashboards highlighting rebate application trends and customer eligibility.

· Designed reports and dashboards using SQL queries and BI tools to track claim volumes, rebate trends, and campaign ROI.

· Managed high-volume rebate and incentive claims, ensuring accuracy and compliance with internal controls.

· Conducted eligibility analysis on incentive programs with advanced SQL joins and aggregations.

· Partnered with finance teams to align incentive reporting with budget forecasts.

· Improved claims processing speed by standardizing documentation workflows.

· Processed and audited complex insurance claims and policies to ensure compliance with underwriting standards.

· Validated large datasets, identifying anomalies and correcting data entry errors.

· Developed monthly reporting templates to track claims processing efficiency.

· Collaborated with actuarial teams to support risk analysis and premium modeling.

• - Maintained HRIS databases, ensuring data accuracy across multiple reporting cycles.
• - Designed ad hoc reports and dashboards for HR leadership using Excel and internal tools.
• - Audited payroll reports bi-weekly and collaborated on procurement for HR tech systems.

· Determined policy terms and calculated premiums based on actuarial, statistical, and background information.

· Analyzed risk in insurance proposals to ensure sound underwriting decisions.

· Prepared insurance policy terms and conditions in compliance with regulatory standards.

· Liaised with insurance brokers and customers to clarify requirements and resolve inquiries.