Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Waltengus

Washington,DC

Summary

I have experience managing consumer relationships, helping organizations tailor their messages to target audiences, and engaging audiences by facilitating discussion. My strength lies in my ability to simplify and communicate complex ideas and, my ability to connect with others.

Overview

6
6
years of professional experience

Work History

Management Analyst

RBCI Consulting
08.2023 - Current
  • Helped migrate data to new Acquisition gateway from a sunsetting legacy system.
  • Arranged executive travel.
  • Managed the routing of internal federal documents to relevant stakeholders.
  • Solicited information from Subject matter experts to compile data for use by public audiences.

Seasonal Admissions and Logistics Coordinator

AFS-USA Intercultural Programs
05.2023 - Current
  • Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
  • Handled inquiries from prospective students to provide detailed information regarding admissions process.
  • Contacted prospective students via email and phone calls.

Web Content Editor /Writer

RS Media One
06.2022 - 02.2023
  • Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content in WordPress, using Elementor.
  • Auditing original site and then using FigJam to create a strategic plan for the launch of the site.
  • Elicited and incorporated SME input into reports for executive audiences.
  • Writing proposals to RFPs.
  • Assisting with administrative tasks as needed.

Project Management Associate

Society of General Internal Medicine
09.2020 - 06.2022
  • Worked closely with the Communications and Regional Meetings departments to ensure that the Annual Meetings went smoothly.
  • Helped with reservations and booking for Annual Meeting event
  • Provided support to SGIM members, including troubleshooting issues with the database and answering questions.
  • Worked with the Anti-Racism Workgroup to strategically disseminate findings, knowledge, and guidance prioritizing diversity and inclusion within the organization, to The Council, SGIM's governing body.


Web Editor

CASE
02.2019 - 03.2019
  • Advised and built on the vision of case.org as a means of fostering the sharing of knowledge and lessons learned with professionals in the education advancement field.
  • Actively had a hand in the redesign of the case.org site throughout the entire project lifecycle (from discovery to launch).
  • Prepared, rewrote and edited pieces to improve readability and impact.


Administrative Assistant

Freed Bodyworks
07.2019 - 08.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.


Host

Lulu's Winegarden
09.2022 - 05.2023
  • Used reservation software to manage the floorplan.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.

Education

Bachelor of Arts - Public Communications

American University
Washington, DC
05.2016

Skills

  • Copyediting
  • Writing
  • Wordpress/Blogging
  • Experience with LMS (BlueSky) and CMS (Membersuite)
  • Retail/Customer Service Background
  • Event Planning
  • CRM Software
  • Internal Communications
  • Project Coordination
  • Microsoft Office

Timeline

Management Analyst

RBCI Consulting
08.2023 - Current

Seasonal Admissions and Logistics Coordinator

AFS-USA Intercultural Programs
05.2023 - Current

Host

Lulu's Winegarden
09.2022 - 05.2023

Web Content Editor /Writer

RS Media One
06.2022 - 02.2023

Project Management Associate

Society of General Internal Medicine
09.2020 - 06.2022

Administrative Assistant

Freed Bodyworks
07.2019 - 08.2020

Web Editor

CASE
02.2019 - 03.2019

Bachelor of Arts - Public Communications

American University

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Naomi Waltengus